/* L'Oréal Service Atelier v0.3 — isolated 8001 presentation layer. */
.service-v03 {
  --service-header: var(--masthead-height-desktop);
  --available-viewport-height: calc(
    var(--viewport-height) / var(--ui-scale) - var(--service-header)
  );
  --service-gap: 14px;
  --service-font: var(--body);
  --priority-label-size: 20px;
  --display: var(--service-font);
  --mono: var(--service-font);
  overflow: hidden;
  background:
    radial-gradient(circle at 8% 16%, rgb(199 134 160 / 13%), transparent 25rem),
    radial-gradient(circle at 92% 86%, rgb(215 180 122 / 12%), transparent 30rem),
    var(--porcelain);
  font-family: var(--service-font);
  font-size: 14px;
  zoom: var(--ui-scale);
}

.service-v03 .eyebrow,
.service-v03 .panel-kicker {
  font-size: 21px;
  font-weight: 700;
  letter-spacing: .045em;
  line-height: 1.45;
}

.service-v03 .atelier-masthead {
  position: relative;
  z-index: 80;
  display: grid;
  height: var(--service-header);
  align-items: center;
  gap: clamp(24px, 4vw, 70px);
  padding: 0 32px;
  border-bottom: 1px solid var(--masthead-border);
  background: var(--masthead-surface);
  grid-template-columns: minmax(0, 1fr) auto minmax(0, 1fr);
  backdrop-filter: blur(var(--masthead-blur));
}

.service-v03 .workspace-brand {
  display: inline-flex;
  align-items: baseline;
  gap: 14px;
  color: var(--ink-plum);
  text-decoration: none;
  white-space: nowrap;
  justify-self: start;
}

.service-v03 .workspace-brand .brand-name {
  font-family: var(--brand-display);
  font-size: 42px;
  font-weight: 500;
  letter-spacing: -.035em;
}

.service-v03 .workspace-brand .brand-subtitle {
  font-family: var(--brand-mono);
  font-size: 14px;
  font-weight: 600;
  letter-spacing: .22em;
}

.service-v03 .workspace-nav {
  position: static;
  z-index: auto;
  display: flex;
  height: 100%;
  min-height: 0;
  align-items: stretch;
  justify-content: center;
  gap: clamp(8px, 1.3vw, 24px);
  padding: 0;
  color: inherit;
  background: transparent;
  box-shadow: none;
  flex-direction: row;
}

.service-v03 .workspace-nav a {
  position: relative;
  display: grid;
  min-width: 92px;
  align-content: center;
  justify-items: center;
  gap: 2px;
  padding: 0 10px;
  color: var(--ink-soft);
  text-decoration: none;
  transition: color .2s ease;
}

.service-v03 .workspace-nav a::after {
  position: absolute;
  right: 20%;
  bottom: -1px;
  left: 20%;
  height: 3px;
  border-radius: 3px 3px 0 0;
  background: var(--lacquer-rose);
  content: "";
  opacity: 0;
  transform: scaleX(.45);
  transition: opacity .2s ease, transform .25s var(--ease);
}

.service-v03 .workspace-nav a:hover,
.service-v03 .workspace-nav a.is-active { color: var(--ink-plum); }
.service-v03 .workspace-nav a.is-active::after { opacity: 1; transform: scaleX(1); }
.service-v03 .workspace-nav a > span {
  font-size: 24px;
  font-weight: 700;
  letter-spacing: .015em;
  line-height: 1.25;
}
.service-v03 .workspace-nav small { display: none; }

.service-v03 .workspace-nav b {
  position: absolute;
  top: 18px;
  right: 5px;
  min-width: 18px;
  padding: 2px 5px;
  border-radius: 999px;
  color: #fff;
  background: var(--lacquer-rose);
  font-family: var(--mono);
  font-size: 12px;
  font-weight: 700;
  line-height: 1.4;
}

.service-v03 .workspace-status {
  display: flex;
  min-height: 38px;
  align-items: center;
  gap: 10px;
  padding: 0 14px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: rgb(255 255 255 / 58%);
  justify-self: end;
}

.service-v03 .workspace-status > .connection-dot { flex: 0 0 auto; background: var(--ink-soft); box-shadow: none; opacity: .45; }
.service-v03 .workspace-status[data-connection="connected"] > .connection-dot { background: var(--eau-cyan); box-shadow: 0 0 0 4px rgb(120 199 200 / 14%); opacity: 1; }
.service-v03 .workspace-status[data-connection="connecting"] > .connection-dot { background: var(--champagne); box-shadow: 0 0 0 4px rgb(215 180 122 / 18%); animation: dot-breathe 1.2s ease infinite; }
.service-v03 .workspace-status[data-connection="disconnected"] > .connection-dot { background: var(--ink-soft); box-shadow: none; opacity: .45; }
.service-v03 .workspace-status-copy { display: flex; align-items: baseline; gap: 12px; line-height: 1; white-space: nowrap; }
.service-v03 .workspace-status-label { color: var(--lacquer-rose); font-size: 14px; font-weight: 800; letter-spacing: .04em; }
.service-v03 #workspaceClock { color: var(--ink-soft); font-family: var(--mono); font-size: 11px; letter-spacing: .02em; }
.service-v03 .mobile-nav-toggle,
.service-v03 .mobile-nav-scrim { display: none; }

.service-v03 .workspace-shell {
  display: block;
  height: var(--available-viewport-height);
  min-height: 0;
  padding: var(--service-gap) 18px 18px;
  background: var(--porcelain);
  grid-template-columns: none;
}

.service-v03 .workspace-content {
  display: block;
  grid-template-rows: none;
}

.service-v03 .workspace-content,
.service-v03 .workspace-view { width: 100%; height: 100%; min-width: 0; min-height: 0; }
.service-v03 .atelier-panel {
  border: 1px solid var(--panel-highlight);
  border-radius: 28px;
  background: var(--panel-surface);
  box-shadow: var(--shadow-soft);
  backdrop-filter: blur(24px);
}

.service-v03 .chat-workspace {
  display: grid;
  gap: var(--service-gap);
  grid-template-columns: 321px minmax(320px, 1fr) var(--right-rail-width);
}

.service-v03 .conversation-desk {
  display: grid;
  padding: 25px 19px 18px;
  overflow: hidden;
  font-size: 21px;
  grid-template-rows: auto auto auto auto minmax(80px, 1fr);
  border-right: 1px solid var(--panel-highlight);
}

.service-v03 .desk-heading {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 12px;
  padding: 0 3px 17px;
}

.service-v03 .desk-heading h1,
.service-v03 .management-hero h1 {
  margin: 5px 0 0;
  font-family: var(--display);
  font-weight: 500;
  letter-spacing: -.025em;
  line-height: 1.05;
}

.service-v03 .desk-heading h1 { font-size: 42px; font-weight: 600; line-height: 1.25; }
.service-v03 .desk-heading > strong { color: var(--lacquer-rose); font-family: var(--display); font-size: 45px; font-weight: 500; line-height: 1; }

.service-v03 select {
  width: 100%;
  min-height: 42px;
  padding: 9px 34px 9px 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  color: var(--ink-plum);
  background: rgb(255 255 255 / 64%) no-repeat right 12px center / 8px;
  background-image: linear-gradient(45deg, transparent 50%, var(--ink-soft) 50%), linear-gradient(135deg, var(--ink-soft) 50%, transparent 50%);
  background-position: calc(100% - 16px) 18px, calc(100% - 12px) 18px;
  background-size: 4px 4px, 4px 4px;
  appearance: none;
}

.service-v03 select:focus { border-color: rgb(176 31 75 / 52%); outline: 0; box-shadow: 0 0 0 4px rgb(176 31 75 / 8%); }
.service-v03 .workspace-filter { display: grid; gap: 9px; padding: 13px; border: 1px solid var(--line); border-radius: 18px; background: rgb(255 255 255 / 46%); }
.service-v03 .workspace-filter label > span:not(.sr-only),
.service-v03 .management-filters label > span:not(.sr-only) { display: block; margin: 0 2px 5px; color: var(--ink-soft); font-size: 17px; }
.service-v03 .compact-fields { display: grid; gap: 8px; grid-template-columns: 1fr 1fr; }
.service-v03 .workspace-filter .button { min-height: var(--control-standard); }

.service-v03 .message-search-panel { margin-top: 12px; border-bottom: 1px solid var(--line); }
.service-v03 .message-search-panel summary { min-height: 42px; padding: 11px 4px; color: var(--ink-soft); font-size: 17px; font-weight: 700; }
.service-v03 .message-search-panel[open] { padding-bottom: 10px; }
.service-v03 .search-results { display: grid; max-height: 230px; gap: 7px; padding-top: 9px; overflow-y: auto; }
.service-v03 .search-results button { display: grid; gap: 4px; padding: 10px 11px; border: 1px solid var(--line); border-radius: 12px; background: rgb(255 255 255 / 62%); text-align: left; }
.service-v03 .search-results span { display: -webkit-box; overflow: hidden; color: var(--ink-soft); font-size: 17px; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
.service-v03 .search-results small { color: var(--ink-soft); font-family: var(--mono); font-size: 14px; }
.service-v03 .service-conversation-list { margin-top: 11px; padding-right: 2px; }
.service-v03 .conversation-item { padding: 14px; }
.service-v03 .conversation-title { font-size: 22px; }
.service-v03 .conversation-meta { font-size: 20px; }
.service-v03 .conversation-desk .button { font-size: 18px; }
.service-v03 .conversation-desk .status-badge { font-size: 12px; }
.service-v03 .enriched-conversation { display: grid; gap: 8px; }
.service-v03 .conversation-relations { display: flex; flex-wrap: wrap; gap: 5px; }
.service-v03 .conversation-title { display: flex; align-items: baseline; gap: 7px; }
.service-v03 .conversation-emotion-tag { flex: 0 0 auto; padding: 2px 8px; border-radius: 999px; color: #4e8e9d; background: rgb(120 199 200 / 14%); font-size: 12px; font-weight: 700; line-height: 1.2; }
.service-v03 .conversation-emotion-tag[data-severity="medium"] { color: #9a7b3f; background: rgb(215 180 122 / 18%); }
.service-v03 .conversation-emotion-tag[data-severity="high"] { color: #fff; background: var(--lacquer-rose); }
.service-v03 .severity-bar { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 5px; padding: 10px 1px 7px; }
.service-v03 .severity-bar button { display: grid; grid-template-columns: 7px minmax(0, 1fr); align-items: center; gap: 2px 4px; min-width: 0; padding: 7px 5px; border: 1px solid var(--line); border-radius: 11px; color: var(--ink-plum); background: rgb(255 255 255 / 62%); cursor: pointer; text-align: left; }
.service-v03 .severity-bar button:hover, .service-v03 .severity-bar button[aria-pressed="true"] { border-color: var(--lacquer-rose); background: rgb(176 31 75 / 8%); }
.service-v03 .severity-bar button:focus-visible, .service-v03 .conversation-item:focus-visible { outline: 2px solid var(--lacquer-rose); outline-offset: 2px; }
.service-v03 .severity-bar i { grid-column: 1; grid-row: 1; width: 7px; height: 7px; border-radius: 50%; background: var(--eau-cyan); }
.service-v03 .severity-bar [data-severity-filter="warning"] i { background: var(--champagne); }
.service-v03 .severity-bar [data-severity-filter="urgent"] i { background: var(--lacquer-rose); }
.service-v03 .severity-bar span { grid-column: 2; grid-row: 1; font-size: 11px; font-weight: 700; white-space: nowrap; }
.service-v03 .severity-bar strong { grid-column: 2; grid-row: 2; font-family: var(--mono); font-size: 13px; font-weight: 600; }
.service-v03 .conversation-item { padding: 8px 8px 8px 16px; transition: background .2s ease, border-color .2s ease, opacity .2s ease; }
.service-v03 .conversation-item::before, .service-v03 .conversation-item.is-active::before { position: absolute; inset: 7px auto 7px 2px; width: 3px; border-radius: 3px; background: var(--eau-cyan); content: ""; }
.service-v03 .conversation-item[data-severity="warning"]::before { background: var(--champagne); }
.service-v03 .conversation-item[data-severity="urgent"]::before { background: var(--lacquer-rose); }
.service-v03 .conversation-item[data-status="closed"] { opacity: .58; }
.service-v03 .conversation-item[data-status="closed"]:hover, .service-v03 .conversation-item[data-status="closed"].is-active { opacity: 1; }
.service-v03 .enriched-conversation { display: grid; gap: 4px; }
.service-v03 .conversation-title { display: flex; align-items: center; gap: 4px; min-width: 0; font-size: 13px; font-weight: 700; letter-spacing: 0; }
.service-v03 .conversation-name { flex: 1 1 auto; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.service-v03 .conversation-emotion-tag { flex: 0 0 auto; max-width: 45px; margin: 0; padding: 2px 5px; overflow: hidden; font-size: 10px; text-overflow: ellipsis; white-space: nowrap; }
.service-v03 .conversation-title time { flex: 0 0 auto; margin-left: auto; color: var(--ink-soft); font-family: var(--mono); font-size: 10px; font-weight: 400; white-space: nowrap; }
.service-v03 .conversation-detail { display: flex; align-items: center; justify-content: space-between; min-width: 0; gap: 4px; }
.service-v03 .conversation-id { min-width: 0; overflow: hidden; color: var(--ink-soft); font-family: var(--mono); font-size: 10px; text-overflow: ellipsis; white-space: nowrap; }
.service-v03 .conversation-relations { flex: 0 0 auto; min-width: 0; flex-wrap: nowrap; gap: 3px; }
.service-v03 .conversation-desk .conversation-relations .status-badge { max-width: 66px; min-height: 0; padding: 2px 4px; overflow: hidden; font-size: 9px; text-overflow: ellipsis; white-space: nowrap; }

.service-v03 .workspace-chat-stage {
  position: relative;
  height: 100%;
  min-height: 0;
  overflow: hidden;
  font-size: 21px;
  background: linear-gradient(145deg, rgb(255 255 255 / 76%), rgb(255 250 251 / 57%));
}

.service-v03 .workspace-chat-stage .service-statusbar { position: absolute; z-index: 4; top: 15px; right: 18px; }
.service-v03 .workspace-chat-stage .chat-empty-state { height: 100%; min-height: 0; }
.service-v03 .workspace-chat-stage .chat-view { height: 100%; padding-top: 0; }
.service-v03 .service-chat-header { min-height: 102px; padding: 22px 28px; }
.service-v03 .service-chat-header h2 { font-size: 45px; font-weight: 600; line-height: 1.25; }
.service-v03 .header-metadata { display: grid; max-width: 280px; gap: 3px; padding: 9px 11px; border: 1px solid var(--line); border-radius: 11px; text-align: right; }
.service-v03 .header-metadata strong,
.service-v03 .header-metadata small { overflow: hidden; font-family: var(--mono); font-size: 18px; text-overflow: ellipsis; }
.service-v03 .header-metadata small { color: var(--ink-soft); }
.service-v03 .relation-breadcrumb { display: flex; flex-wrap: wrap; gap: 7px; margin-top: 9px; color: var(--ink-soft); font-family: var(--mono); font-size: var(--priority-label-size); line-height: 1.5; }
.service-v03 .relation-breadcrumb a { color: var(--lacquer-rose); text-decoration: none; }
.service-v03 .relation-breadcrumb i { opacity: .45; }
.service-v03 .message-timeline { padding: 28px clamp(22px, 3vw, 46px); }
.service-v03 .message-bubble { font-size: 24px; }
.service-v03 .message-row.is-system { align-items: center; }
.service-v03 .message-row.is-system .message-bubble { max-width: 82%; border-radius: 12px; background: rgb(215 180 122 / 13%); box-shadow: none; font-size: 21px; }
.service-v03 .message-row.is-system .message-author { color: var(--ink-soft); }
.service-v03 .workspace-chat-stage .message-author { font-size: 14px; }
.service-v03 .composer-status { font-size: 18px; }
.service-v03 .workspace-chat-stage .role-chip,
.service-v03 .workspace-chat-stage .truth-badge { font-size: 12px; }
.service-v03 .workspace-chat-stage .chat-empty-state h2 { font-size: clamp(42px, 4.5vw, 66px); }

.service-v03 .context-rail {
  display: grid;
  align-content: start;
  padding: 32px 28px 24px;
  overflow-y: auto;
  grid-template-rows: minmax(0, 1fr);
  border-left: 1px solid rgb(255 255 255 / 78%);
}
.service-v03 .context-body { min-width: 0; min-height: 0; overflow-x: hidden; overflow-y: scroll; scrollbar-gutter: stable; }
.service-v03 .context-sections { min-height: 0; border-top: 1px solid var(--line); }

.service-v03 .assistance-card {
  position: relative;
  display: grid;
  align-content: start;
  gap: 22px;
  margin: 3px 0 18px;
  padding: 24px;
  border: 1px solid var(--line);
  border-radius: 18px;
  color: var(--ink-plum);
  background: #fffafb;
  box-shadow: 0 10px 22px rgb(36 24 32 / 6%);
  overflow: hidden;
}
.service-v03 .assistance-summary { margin: 0; color: var(--ink-soft); font-size: 18px; line-height: 1.65; }
.service-v03 .assistance-summary:empty { display: none; }
.service-v03 .assistance-card[data-state="ready"] .assistance-summary { display: none; }
.service-v03 .assistance-glance { display: grid; gap: 0; border-bottom: 1px solid var(--line); }
.service-v03 .assistance-glance[hidden] { display: none; }
.service-v03 .assistance-glance section { padding: 16px 0; }
.service-v03 .assistance-glance section + section { border-top: 1px solid var(--line); }
.service-v03 .panel-header-actions,
.service-v03 .assistance-glance-heading,
.service-v03 .assistance-reply-heading { display: flex; align-items: center; justify-content: space-between; gap: 10px; width: 100%; }
.service-v03 .panel-analysis-button { display: inline-flex; min-height: 30px; align-items: center; justify-content: center; padding: 5px 10px; border: 1px solid var(--line-strong); border-radius: 7px; color: var(--lacquer-rose); background: rgb(255 255 255 / 72%); font-size: 13px; font-weight: 700; line-height: 1.2; text-align: center; white-space: nowrap; cursor: pointer; }
.service-v03 .panel-analysis-button:hover:not(:disabled) { border-color: var(--petal-mauve); background: #fff; }
.service-v03 .panel-analysis-button:disabled { cursor: wait; opacity: .58; }
.service-v03 .assistance-glance span { color: var(--lacquer-rose); font-family: var(--display); font-size: 26px; font-weight: 700; letter-spacing: 0; }
.service-v03 .assistance-glance p { margin: 9px 0 0; color: var(--ink-plum); font-size: 23px; line-height: 1.58; }
.service-v03 .assistance-reply { display: grid; align-content: start; justify-items: start; gap: 14px; padding: 16px; border: 1px solid var(--line); border-radius: 12px; background: rgb(246 240 244 / 68%); }
.service-v03 .assistance-reply[hidden] { display: none; }
.service-v03 .assistance-reply { cursor: pointer; transition: border-color .2s ease, box-shadow .2s ease, transform .2s var(--ease); }
.service-v03 .assistance-reply:hover { border-color: var(--petal-mauve); box-shadow: 0 12px 28px rgb(176 31 75 / 9%); transform: translateY(-1px); }
.service-v03 .assistance-reply:focus-visible { outline: 3px solid rgb(78 142 157 / 52%); outline-offset: 2px; }
.service-v03 .assistance-reply span { color: var(--lacquer-rose); font-family: var(--display); font-size: 26px; font-weight: 700; letter-spacing: 0; }
.service-v03 .assistance-reply p { margin: 0; color: var(--ink-plum); font-size: 25.5px; line-height: 1.62; overflow-wrap: anywhere; }
.service-v03 .assistance-reply-hint { justify-self: end; color: var(--ink-soft); font-size: 13px; text-align: right; }
.service-v03 .assistance-reply-hint[hidden] { display: none; }
.service-v03 .assistance-reply-heading .panel-analysis-button { flex: 0 0 auto; }
.service-v03 .assistance-reply button { width: fit-content; min-height: 0; padding: 11px 16px; border: 1px solid var(--line-strong); border-radius: 8px; color: var(--lacquer-rose); background: var(--surface-solid); font-size: 16px; font-weight: 700; line-height: 1.35; white-space: nowrap; }
.service-v03 .assistance-actions { display: flex; align-items: flex-start; gap: 8px; flex-wrap: wrap; }
.service-v03 .assistance-module-actions { display: grid; gap: 6px; grid-template-columns: repeat(2, minmax(0, 1fr)); }
.service-v03 .assistance-module-actions button { padding: 8px 10px; border: 1px solid var(--line); border-radius: 8px; color: var(--ink-plum); background: rgb(255 255 255 / 70%); cursor: pointer; }
.service-v03 .service-trail-analysis { margin: 10px 0 0; padding: 10px 12px; border: 1px dashed var(--line-strong); border-radius: 8px; color: var(--ink-plum); background: rgb(255 255 255 / 70%); font-size: 14px; line-height: 1.5; }
.service-v03 .customer-panorama header,
.service-v03 .customer-service-trail header { flex-wrap: nowrap; }
.service-v03 .customer-panorama header > span,
.service-v03 .customer-service-trail header > span,
.service-v03 .assistance-glance-heading > span,
.service-v03 .assistance-reply-heading > span { flex: 0 0 auto; white-space: nowrap; }
.service-v03 .panel-header-actions { flex: 0 0 auto; align-items: center; justify-content: flex-end; flex-wrap: nowrap; }
.service-v03 .panel-header-actions,
.service-v03 .customer-panorama header,
.service-v03 .customer-service-trail header { min-width: 0; }
.service-v03 .panel-analysis-button,
.service-v03 .assistance-reply-heading .panel-analysis-button { min-height: 42px !important; padding: 7px 14px !important; border-radius: 8px; font-size: 18px !important; font-weight: 800; line-height: 1.2; }
.service-v03 .panel-analysis-button { box-sizing: border-box; max-width: 100%; }
.service-v03 .assistance-glance-heading .panel-analysis-button { min-height: 42px !important; padding: 7px 14px !important; font-size: 18px !important; }
.service-v03 .assistance-action { display: grid; gap: 5px; justify-items: center; }
.service-v03 .assistance-action small { color: var(--ink-soft); font-size: 12px; line-height: 1.4; white-space: nowrap; }
.service-v03 .assistance-run,
.service-v03 .assistance-detail { display: inline-flex; min-height: 46px; align-items: center; justify-content: center; padding: 11px 18px; border-radius: 10px; font-size: 16px; font-weight: 700; text-align: center; white-space: nowrap; }
.service-v03 .assistance-run { color: var(--ink-plum); background: var(--champagne); }
.service-v03 .assistance-run:disabled { cursor: wait; opacity: .6; }
.service-v03 .assistance-detail { color: var(--lacquer-rose); border: 1px solid var(--line-strong); background: transparent; }
.service-v03 .assistance-run:focus-visible,
.service-v03 .assistance-detail:focus-visible { outline: 2px solid var(--eau-cyan); outline-offset: 2px; }

.service-v03 .context-facts { margin-top: 6px; border-block: 1px solid var(--line); }
.service-v03 .context-facts > summary { display: flex; min-height: 80px; align-items: center; justify-content: space-between; gap: 14px; padding: 14px 4px; cursor: pointer; list-style: none; }
.service-v03 .context-facts > summary::-webkit-details-marker { display: none; }
.service-v03 .context-facts > summary span { display: grid; gap: 4px; min-width: 0; }
.service-v03 .context-facts > summary small { color: var(--lacquer-rose); font-family: var(--mono); font-size: 15px; font-weight: 700; letter-spacing: .045em; }
.service-v03 .context-facts > summary strong { color: var(--ink-plum); font-size: 16px; font-weight: 600; line-height: 1.5; }
.service-v03 .context-facts > summary i { flex: 0 0 auto; min-width: 48px; padding: 6px 9px; border: 1px solid var(--line-strong); border-radius: 999px; color: var(--lacquer-rose); font-size: 0; font-style: normal; text-align: center; }
.service-v03 .context-facts > summary i::after { font-size: 12px; font-weight: 700; content: "核对"; }
.service-v03 .context-facts[open] > summary i::after { content: "收起"; }
.service-v03 .context-facts > summary:focus-visible { outline: 2px solid var(--eau-cyan); outline-offset: 3px; }
.service-v03 .context-facts > .button { margin: 13px 0 4px; }

.service-v03 .context-rail,
.service-v03 .context-body,
.service-v03 .context-sections {
  overflow-x: hidden;
  scrollbar-color: var(--petal-mauve) var(--porcelain-bright);
  scrollbar-width: thin;
}

.service-v03 .context-rail::-webkit-scrollbar,
.service-v03 .context-body::-webkit-scrollbar,
.service-v03 .context-sections::-webkit-scrollbar {
  width: 9px;
}

.service-v03 .context-rail::-webkit-scrollbar-track,
.service-v03 .context-body::-webkit-scrollbar-track,
.service-v03 .context-sections::-webkit-scrollbar-track {
  border-radius: 999px;
  background: var(--porcelain-bright);
}

.service-v03 .context-rail::-webkit-scrollbar-thumb,
.service-v03 .context-body::-webkit-scrollbar-thumb,
.service-v03 .context-sections::-webkit-scrollbar-thumb {
  min-height: 38px;
  border: 2px solid var(--porcelain-bright);
  border-radius: 999px;
  background: var(--petal-mauve);
}

.service-v03 .context-rail::-webkit-scrollbar-button:single-button,
.service-v03 .context-body::-webkit-scrollbar-button:single-button,
.service-v03 .context-sections::-webkit-scrollbar-button:single-button {
  display: block;
  width: 9px;
  height: 12px;
  background-color: var(--porcelain-bright);
  background-position: center;
  background-repeat: no-repeat;
  background-size: 7px 6px;
}

.service-v03 .context-rail::-webkit-scrollbar-button:vertical:decrement,
.service-v03 .context-body::-webkit-scrollbar-button:vertical:decrement,
.service-v03 .context-sections::-webkit-scrollbar-button:vertical:decrement {
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='7' height='6' viewBox='0 0 7 6'%3E%3Cpath fill='%23c786a0' d='M3.5 1 7 6H0z'/%3E%3C/svg%3E");
}

.service-v03 .context-rail::-webkit-scrollbar-button:vertical:increment,
.service-v03 .context-body::-webkit-scrollbar-button:vertical:increment,
.service-v03 .context-sections::-webkit-scrollbar-button:vertical:increment {
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='7' height='6' viewBox='0 0 7 6'%3E%3Cpath fill='%23c786a0' d='M0 0h7L3.5 5z'/%3E%3C/svg%3E");
}

.service-v03 .context-card { display: grid; gap: 7px; margin: 0; padding: 15px 3px; border: 0; border-bottom: 1px solid var(--line); border-radius: 0; background: transparent; box-shadow: none; }
.service-v03 .context-card h3 { margin: 0; font-family: var(--display); font-size: 20px; font-weight: 500; overflow-wrap: anywhere; }
.service-v03 .context-card p { margin: 0; color: var(--ink-soft); font-size: 12px; }
.service-v03 .context-label { color: var(--lacquer-rose); font-family: var(--mono); font-size: var(--section-label-size); font-weight: 700; line-height: 1.4; letter-spacing: .045em; text-transform: uppercase; }
.service-v03 .context-empty { color: var(--ink-soft); font-size: 12px; }
.service-v03 .context-link { width: fit-content; color: var(--lacquer-rose); font-size: 11px; font-weight: 700; text-decoration: none; }
.service-v03 .context-rail > .button { margin-top: 15px; }

.service-v03 .status-badge { display: inline-flex; width: fit-content; min-height: 24px; align-items: center; padding: 3px 8px; border: 1px solid var(--line); border-radius: 999px; color: var(--ink-soft); background: rgb(36 24 32 / 3%); font-size: 10px; font-weight: 700; white-space: nowrap; }
.service-v03 .status-badge.is-active { color: #2f6976; border-color: rgb(78 142 157 / 28%); background: rgb(78 142 157 / 9%); }
.service-v03 .status-badge.is-success { color: #347054; border-color: rgb(72 145 101 / 25%); background: rgb(72 145 101 / 9%); }
.service-v03 .status-badge.is-warning { color: #8b541f; border-color: rgb(188 126 59 / 28%); background: rgb(215 180 122 / 14%); }

.service-v03 .management-view {
  padding: clamp(24px, 3vw, 38px);
  overflow: auto;
}
.service-v03 .management-hero { display: flex; align-items: flex-end; justify-content: space-between; gap: 24px; padding: 0 2px 23px; }
.service-v03 .management-hero h1 { font-size: clamp(34px, 3vw, 46px); }
.service-v03 .management-hero p { max-width: 620px; margin: 9px 0 0; color: var(--ink-soft); font-size: 13px; }
.service-v03 .metric-strip { display: flex; min-height: 80px; align-items: stretch; margin-bottom: 18px; border-block: 1px solid var(--line); }
.service-v03 .metric-card { display: grid; min-width: 170px; align-content: center; gap: 1px; padding: 12px 28px 12px 2px; border: 0; border-right: 1px solid var(--line); border-radius: 0; background: transparent; box-shadow: none; }
.service-v03 .metric-card + .metric-card { padding-left: 28px; }
.service-v03 .metric-card span { color: var(--ink-soft); font-size: 11px; }
.service-v03 .metric-card strong { font-family: var(--display); font-size: 30px; font-weight: 500; line-height: 1; }
.service-v03 .metric-card small { color: var(--ink-soft); font-size: 10px; }
.service-v03 .management-filters { display: grid; align-items: end; gap: 10px; margin-bottom: 15px; padding: 14px; border: 1px solid var(--line); border-radius: 18px; background: rgb(255 255 255 / 48%); grid-template-columns: minmax(230px, 1.5fr) minmax(160px, 1fr) minmax(160px, 1fr) auto; }
.service-v03 .compact-management-filter { grid-template-columns: minmax(280px, 1fr) auto; }
.service-v03 .management-filters .button { min-width: 118px; }
.service-v03 .management-table-wrap { border: 1px solid var(--line); border-radius: 8px; background: rgb(255 250 251 / 82%); overflow: auto; }
.service-v03 .management-table { width: 100%; min-width: 900px; border-collapse: collapse; font-size: 12px; }
.service-v03 .management-table th { height: 42px; padding: 10px 14px; color: var(--ink-soft); background: rgb(36 24 32 / 3%); font-family: var(--mono); font-size: 9px; letter-spacing: .07em; text-align: left; text-transform: uppercase; white-space: nowrap; }
.service-v03 .management-table td { min-height: 54px; padding: 14px; border-top: 1px solid var(--line); vertical-align: middle; }
.service-v03 .management-table tbody tr { height: 156px; cursor: pointer; transition: background .2s ease; }
.service-v03 .management-table tbody tr:hover,
.service-v03 .management-table tbody tr:focus { outline: none; background: rgb(199 134 160 / 7%); }
.service-v03 .management-table tbody tr:focus-visible { box-shadow: inset 0 0 0 3px rgb(120 199 200 / 55%); }
.service-v03 .management-table td strong,
.service-v03 .management-table td small { display: block; }
.service-v03 .management-table td:first-child strong { font-size: 24px; line-height: 1.3; }
.service-v03 .management-table td small { margin-top: 4px; color: var(--ink-soft); font-family: var(--mono); font-size: 10px; }
.service-v03 .table-footer { display: flex; min-height: 40px; align-items: center; justify-content: flex-end; padding: 8px 3px; color: var(--ink-soft); font-family: var(--mono); font-size: 10px; }
.service-v03 .retry-action { display: grid; width: 100%; gap: 6px; background: transparent; font: inherit; }
.service-v03 .retry-action span { color: var(--lacquer-rose); font-size: 11px; font-weight: 700; }
.service-v03 .type-tabs { display: flex; gap: 7px; margin: 0 0 13px; padding-bottom: 3px; overflow-x: auto; }
.service-v03 .type-tabs button { flex: 0 0 auto; min-height: var(--control-compact); padding: 7px 14px; border: 1px solid var(--line); border-radius: 999px; color: var(--ink-soft); background: rgb(255 255 255 / 45%); font-size: 11px; }
.service-v03 .type-tabs button.is-active { color: #fff; border-color: var(--ink-plum); background: var(--ink-plum); }

/* Management pages share the after-sales typography hierarchy. */
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) { font-size: 21px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .management-hero h1 { font-size: clamp(51px, 4.5vw, 69px); }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .management-hero p { font-size: 20px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .metric-strip { min-height: 120px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .metric-card span { font-size: 17px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .metric-card strong { font-size: 45px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .metric-card small { font-size: 15px; }
/* Enlarge the management-page filter row by 50% for presentation readability. */
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .management-filters { gap: 15px; padding: 30px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .management-filters label > span:not(.sr-only) { margin: 0 3px 7.5px; font-size: 25.5px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .management-filters label > input { min-height: 63px; margin-top: 7.5px; padding: 13.5px 18px; font-size: 31.5px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .management-filters label > select { min-height: 63px; padding: 13.5px 51px 13.5px 18px; font-size: 31.5px; background-position: calc(100% - 24px) 27px, calc(100% - 18px) 27px; background-size: 6px 6px, 6px 6px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .management-filters .button { min-width: 177px; min-height: 63px; padding: 13.5px 24px; font-size: 27px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"]) .type-tabs button { font-size: 17px; min-height: 42px; padding: 9px 20px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"]) .management-table { font-size: 18px; min-width: 1180px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"]) .management-table th { position: sticky; top: 0; z-index: 1; height: 56px; padding: 12px 10px; color: var(--ink-plum); font-size: 14px; font-weight: 800; letter-spacing: .02em; background: rgb(36 24 32 / 4%); }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"]) .management-table td { padding: 24px 10px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"]) .management-table td small { margin-top: 6px; font-size: 15px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"]) .management-table .status-badge { min-height: 32px; padding: 5px 12px; font-size: 15px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .table-footer { font-size: 15px; }
.service-v03 :is([data-workspace-view="orders"], [data-workspace-view="after-sales"], [data-workspace-view="products"]) .empty-compact { font-size: 18px; }

.service-v03 .product-grid { display: grid; gap: 12px; grid-template-columns: repeat(auto-fill, minmax(235px, 1fr)); }
.service-v03 .product-management-card { position: relative; display: grid; min-height: 185px; align-content: end; gap: 8px; padding: 20px; border: 1px solid var(--line); border-radius: 21px; background: rgb(255 255 255 / 58%); overflow: hidden; text-align: left; transition: border-color .2s ease, box-shadow .2s ease, transform .2s var(--ease); }
.service-v03 .product-management-card:hover { border-color: rgb(176 31 75 / 25%); box-shadow: 0 14px 30px rgb(45 23 35 / 7%); transform: translateY(-2px); }
.service-v03 .product-management-card h3 { z-index: 1; margin: 0; font-family: var(--display); font-size: 23px; font-weight: 500; }
.service-v03 .product-management-card p { z-index: 1; display: -webkit-box; margin: 0; overflow: hidden; color: var(--ink-soft); font-size: 12px; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
.service-v03 .product-management-card strong { z-index: 1; color: var(--lacquer-rose); font-family: var(--display); font-size: 21px; }
.service-v03 .product-management-card small { z-index: 1; color: var(--ink-soft); font-size: 10px; }
.service-v03 .product-swatch { display: none; }
.service-v03 [data-workspace-view="products"] .product-management-card { min-height: 278px; gap: 12px; padding: 26px; }
.service-v03 [data-workspace-view="products"] .product-management-card .eyebrow,
.service-v03 [data-workspace-view="products"] .product-management-card small { font-size: 15px; }
.service-v03 [data-workspace-view="products"] .product-management-card h3 { font-size: 30px; }
.service-v03 [data-workspace-view="products"] .product-management-card p { font-size: 18px; line-height: 1.55; }
.service-v03 [data-workspace-view="products"] .product-management-card strong { font-size: 30px; }

.service-v03 .record-drawer { position: fixed; z-index: 130; inset: 0 0 0 auto; width: min(1035px, 96vw); padding: 86px 72px; overflow-y: auto; border: 0; border-left: 1px solid var(--line); background: #fbf7f9; box-shadow: -36px 0 90px rgb(36 24 32 / 16%); transform: translateX(105%); transition: transform .36s var(--ease); }
.service-v03 .record-drawer.is-open { transform: translateX(0); }
.service-v03 .record-drawer .eyebrow { font-size: 27px; }
.service-v03 .record-drawer h2 { margin: 18px 0 27px; font-family: var(--display); font-size: 69px; font-weight: 500; overflow-wrap: anywhere; }
.service-v03 .drawer-close { position: absolute; top: 39px; right: 44px; display: grid; width: 86px; height: 86px; place-items: center; border-radius: 50%; color: var(--ink-soft); background: rgb(36 24 32 / 5%); font-size: 53px; }
.service-v03 .drawer-scrim { position: fixed; z-index: 120; inset: 0; background: rgb(36 24 32 / 22%); backdrop-filter: blur(3px); }
.service-v03 .drawer-badges { display: flex; flex-wrap: wrap; gap: 14px; }
.service-v03 .record-drawer .status-badge { min-height: 54px; padding: 8px 18px; font-size: 23px; }
.service-v03 .drawer-lead { margin: 45px 0; padding: 32px; border-left: 5px solid var(--champagne); color: var(--ink-soft); background: rgb(215 180 122 / 9%); font-size: 32px; line-height: 1.7; }
.service-v03 .drawer-section-title { margin: 54px 0 21px; font-family: var(--display); font-size: 48px; font-weight: 500; }
.service-v03 .verification-list { margin: 0; padding: 0; list-style: none; }
.service-v03 .verification-list { border-top: 1px solid var(--line); }
.service-v03 .verification-list li { display: grid; gap: 8px; padding: 23px 5px; border-bottom: 1px solid var(--line); font-size: 27px; grid-template-columns: 1fr auto; }
.service-v03 .verification-list strong { color: var(--lacquer-rose); font-size: 27px; }
.service-v03 .verification-list small { grid-column: 1 / -1; color: var(--ink-soft); font-size: 27px; line-height: 1.6; }
.service-v03 .assistance-analysis-grid { display: grid; gap: 18px; margin: 41px 0 54px; }
.service-v03 .assistance-analysis-grid section { padding: 26px 27px; border: 1px solid var(--line); border-radius: 27px; background: rgb(255 250 251 / 68%); }
.service-v03 .assistance-analysis-grid span { color: var(--lacquer-rose); font-family: var(--mono); font-size: 27px; font-weight: 700; letter-spacing: .045em; }
.service-v03 .assistance-analysis-grid p { margin: 14px 0 0; color: var(--ink-plum); font-size: 32px; line-height: 1.7; }
.service-v03 .reply-draft { display: grid; gap: 23px; margin-top: 54px; padding: 35px; border: 1px solid var(--line); border-radius: 36px; background: #fff; }
.service-v03 .reply-draft span,
.service-v03 .assistance-watermark { color: var(--ink-soft); font-family: var(--mono); font-size: 21px; }
.service-v03 .reply-draft p { margin: 0; font-size: 30px; line-height: 1.72; }
.service-v03 .assistance-knowledge-intro { margin: -8px 0 23px; color: var(--ink-soft); font-size: 27px; line-height: 1.6; }
.service-v03 .assistance-knowledge-list { display: grid; gap: 21px; }
.service-v03 .assistance-knowledge-card { display: grid; gap: 20px; padding: 27px; border: 1px solid var(--line); border-radius: 27px; background: #fff; }
.service-v03 .assistance-knowledge-card header { display: grid; align-items: start; gap: 18px; grid-template-columns: 48px minmax(0, 1fr); }
.service-v03 .assistance-knowledge-card header > span { color: var(--lacquer-rose); font-family: var(--display); font-size: 30px; }
.service-v03 .assistance-knowledge-card header div { display: grid; gap: 6px; }
.service-v03 .assistance-knowledge-card header strong { font-size: 30px; line-height: 1.4; }
.service-v03 .assistance-knowledge-card header small { color: var(--ink-soft); font-size: 24px; }
.service-v03 .assistance-knowledge-card details { border: 1px solid var(--line); border-radius: 17px; background: rgb(70 41 56 / 3%); }
.service-v03 .assistance-knowledge-card details summary { padding: 18px 23px; color: var(--lacquer-rose); font-size: 24px; font-weight: 700; cursor: pointer; }
.service-v03 .assistance-knowledge-card details pre { overflow: auto; max-height: 570px; margin: 0; padding: 6px 23px 24px; color: var(--ink-plum); font: 40.5px/1.65 ui-monospace, SFMono-Regular, Consolas, monospace; white-space: pre-wrap; overflow-wrap: anywhere; }
.service-v03 .assistance-knowledge-analysis { display: grid; gap: 8px; margin: 0; color: var(--ink-plum); font-size: 27px; line-height: 1.65; }
.service-v03 .assistance-knowledge-analysis span { color: var(--lacquer-rose); font-size: 23px; font-weight: 800; }
.service-v03 .assistance-knowledge-card footer { display: flex; flex-wrap: wrap; align-items: center; gap: 12px; padding-top: 18px; border-top: 1px solid var(--line); }
.service-v03 .assistance-knowledge-card code,
.service-v03 .assistance-knowledge-extra code { color: var(--ink-plum); font: 19.5px/1.5 ui-monospace, SFMono-Regular, Consolas, monospace; overflow-wrap: anywhere; }
.service-v03 .assistance-knowledge-card code { margin-left: auto; }
.service-v03 .assistance-knowledge-empty { display: grid; gap: 9px; padding: 27px; border: 1px dashed var(--line-strong); border-radius: 24px; color: var(--ink-soft); }
.service-v03 .assistance-knowledge-empty strong { color: var(--ink-plum); font-size: 29px; }
.service-v03 .assistance-knowledge-empty span { font-size: 24px; }
.service-v03 .assistance-knowledge-extra { display: grid; gap: 11px; padding: 21px 27px; border-radius: 21px; background: rgb(70 41 56 / 4%); }
.service-v03 .assistance-knowledge-extra span { color: var(--ink-soft); font-size: 23px; font-weight: 700; }
.service-v03 .assistance-facts { margin-top: 48px; border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.service-v03 .assistance-facts > summary { padding: 27px 6px; color: var(--ink-plum); font-size: 29px; font-weight: 700; cursor: pointer; }
.service-v03 .assistance-facts .verification-list { margin-bottom: 21px; }
.service-v03 .assistance-watermark { margin-top: 32px; line-height: 1.6; }
.service-v03 .detail-list { display: grid; margin: 45px 0; border-top: 1px solid var(--line); grid-template-columns: 270px minmax(0, 1fr); }
.service-v03 .detail-list dt,
.service-v03 .detail-list dd { margin: 0; padding: 26px 8px; border-bottom: 1px solid var(--line); font-size: 27px; overflow-wrap: anywhere; }
.service-v03 .detail-list dt { color: var(--ink-soft); }
.service-v03 .record-drawer .button { min-height: 90px; padding: 21px 36px; font-size: 27px; }
.service-v03 .drawer-actions { display: grid; gap: 21px; margin-top: 45px; }
.service-v03 .status-update-form { display: grid; gap: 21px; margin: 45px 0; padding: 35px; border: 1px solid var(--line); border-radius: 39px; background: #fff; }
.service-v03 .status-update-form label,
.service-v03 .status-update-form input,
.service-v03 .status-update-form select,
.service-v03 .status-update-form textarea { font-size: 27px; }
.service-v03 .timeline-list { display: grid; gap: 21px; margin-top: 36px; }
.service-v03 .timeline-list article { display: grid; gap: 9px; padding: 26px 30px; border-left: 5px solid var(--petal-mauve); background: rgb(255 255 255 / 55%); font-size: 27px; }
.service-v03 .timeline-list span { color: var(--ink-soft); font-size: 26px; }
.service-v03 .timeline-list small { color: var(--ink-soft); font-family: var(--mono); font-size: 21px; }

.service-v03 .workspace-dialog { width: min(580px, calc(100vw - 30px)); max-height: 88vh; padding: 30px; overflow-y: auto; border: 1px solid var(--line); border-radius: 25px; color: var(--ink-plum); background: #fbf7f9; box-shadow: var(--shadow-panel); }
.service-v03 .workspace-dialog::backdrop { background: rgb(36 24 32 / 42%); backdrop-filter: blur(4px); }
.service-v03 .workspace-dialog h2 { margin: 7px 0; font-family: var(--display); font-size: 30px; font-weight: 500; }
.service-v03 .workspace-dialog > p { margin: 0 0 20px; color: var(--ink-soft); font-size: 12px; }
.service-v03 .dialog-close-row { position: absolute; top: 14px; right: 15px; }
.service-v03 .dialog-close-row button { width: 36px; height: 36px; border-radius: 50%; background: rgb(36 24 32 / 5%); font-size: 21px; }
.service-v03 .import-form { display: grid; gap: 11px; }
.service-v03 .file-drop { display: grid; gap: 9px; padding: 20px; border: 1px dashed var(--line-strong); border-radius: 16px; color: var(--ink-soft); text-align: center; }
.service-v03 .import-result { display: grid; gap: 11px; margin-top: 15px; padding: 16px; border: 1px solid var(--line); border-radius: 17px; }
.service-v03 .import-result.is-ready { border-color: rgb(72 145 101 / 30%); background: rgb(72 145 101 / 6%); }
.service-v03 .import-result.is-invalid { border-color: rgb(176 31 75 / 26%); background: rgb(176 31 75 / 5%); }
.service-v03 .import-result h3,
.service-v03 .import-result p { margin: 0; }
.service-v03 .import-result p { color: var(--ink-soft); font-size: 11px; }
.service-v03 .import-counts { display: grid; gap: 8px; grid-template-columns: repeat(3, 1fr); }
.service-v03 .import-counts span { display: grid; padding: 10px; border-radius: 12px; background: rgb(255 255 255 / 62%); color: var(--ink-soft); font-size: 10px; text-align: center; }
.service-v03 .import-counts strong { color: var(--ink-plum); font-family: var(--display); font-size: 23px; font-weight: 500; }

.service-v03 .customer-panorama,
.service-v03 .customer-service-trail {
  margin: 2px 0 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgb(255 250 251 / 86%);
  box-shadow: 0 8px 20px rgb(36 24 32 / 5%);
}
.service-v03 .customer-panorama { min-height: 0; padding: 22px 24px 20px; }
.service-v03 .customer-panorama header,
.service-v03 .customer-service-trail header { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.service-v03 .customer-panorama header span,
.service-v03 .customer-service-trail header span { color: var(--ink-plum); font-size: 14px; font-weight: 800; }
.service-v03 .customer-panorama header span { font-size: 24px; }
.service-v03 .customer-panorama header small,
.service-v03 .customer-service-trail header small { color: var(--lacquer-rose); font-size: 9px; }
.service-v03 .customer-panorama header small { font-size: 14px; }
.service-v03 .panorama-identity { display: flex; align-items: center; gap: 16px; margin: 14px 0 10px; }
.service-v03 .panorama-identity i { display: grid; width: 64px; height: 64px; flex: 0 0 auto; place-items: center; border-radius: 50%; color: #fff; background: var(--lacquer-rose); font-size: 24px; font-style: normal; font-weight: 800; }
.service-v03 .panorama-identity p { display: grid; min-width: 0; gap: 2px; margin: 0; }
.service-v03 .panorama-name-line { display: flex; min-width: 0; align-items: baseline; gap: 14px; }
.service-v03 .panorama-identity strong,
.service-v03 .panorama-identity span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.service-v03 .panorama-identity strong { font-size: 26px; }
.service-v03 .panorama-identity span { color: var(--ink-soft); font-size: 16px; }
.service-v03 .panorama-name-line #panoramaName,
.service-v03 .panorama-name-line #panoramaEmotion { color: var(--ink-plum); font-size: 26px; font-weight: 800; }
.service-v03 .panorama-name-line #panoramaEmotion { flex: 0 0 auto; color: var(--lacquer-rose); }
.service-v03 .panorama-tags { display: flex; min-height: 26px; gap: 8px; overflow: hidden; }
.service-v03 .panorama-tags span { flex: 0 0 auto; padding: 6px 12px; border-radius: 8px; color: var(--ink-soft); background: rgb(199 134 160 / 11%); font-size: 14px; white-space: nowrap; }
.service-v03 .panorama-metrics { display: grid; gap: 10px; margin: 12px 0 0; grid-template-columns: 1fr 1fr; }
.service-v03 .panorama-metrics div { padding: 16px; border: 1px solid var(--line); border-radius: 10px; background: rgb(255 255 255 / 58%); }
.service-v03 .panorama-metrics dt { color: var(--ink-soft); font-size: 14px; }
.service-v03 .panorama-metrics dd { margin: 4px 0 0; color: var(--ink-plum); font-size: 24px; font-weight: 800; }
.service-v03 .panorama-metrics button { position: relative; width: 100%; padding: 16px; border: 1px solid var(--line); border-radius: 10px; color: var(--ink-plum); background: rgb(255 255 255 / 58%); cursor: pointer; text-align: left; }
.service-v03 .panorama-metrics button:hover:not(:disabled),
.service-v03 .panorama-metrics button:focus-visible { border-color: var(--lacquer-rose); background: #fff; outline: none; }
.service-v03 .panorama-metrics button:disabled { cursor: default; opacity: .65; }
.service-v03 .panorama-metrics span { display: block; color: var(--ink-soft); font-size: 14px; }
.service-v03 .panorama-metrics strong { display: block; margin-top: 4px; color: var(--ink-plum); font-size: 24px; font-weight: 800; }
.service-v03 .panorama-metrics i { position: absolute; right: 14px; bottom: 13px; color: var(--lacquer-rose); font-size: 25px; font-style: normal; }
.service-v03 .consultation-path { display: block; margin-top: 4px; padding-right: 16px; color: var(--lacquer-rose); font-size: 14px; font-weight: 700; }
.service-v03 .consultation-path[hidden] { display: none; }
.service-v03 .message-row.is-consultation-start .message-bubble { outline: 3px solid var(--lacquer-rose); outline-offset: 4px; }
.service-v03 .panorama-record-list { display: grid; gap: 14px; }
.service-v03 .panorama-record { padding: 20px; border: 1px solid var(--line); border-radius: 16px; background: #fff; }
.service-v03 .panorama-record h3 { margin: 0 0 8px; overflow-wrap: anywhere; font-size: 24px; }
.service-v03 .panorama-record p { margin: 0 0 12px; color: var(--ink-soft); font-size: 18px; }
.service-v03 .panorama-record-links { display: flex; flex-wrap: wrap; gap: 10px 20px; margin-top: 14px; }
.service-v03 .panorama-record-links a,
.service-v03 .panorama-record-links button { padding: 0; color: var(--lacquer-rose); background: transparent; font-size: 17px; font-weight: 700; cursor: pointer; }
.service-v03 .panorama-record-links button:focus-visible { outline: 2px solid var(--lacquer-rose); outline-offset: 3px; }
.service-v03 .customer-service-trail { padding: 20px 24px 16px; }
.service-v03 .customer-service-trail header span { font-size: 30px; }
.service-v03 .customer-service-trail header small { font-size: 20px; }
.service-v03 .customer-panorama header,
.service-v03 .customer-service-trail header,
.service-v03 .assistance-glance-heading {
  display: grid;
  width: 100%;
  align-items: center;
  column-gap: 12px;
  grid-template-columns: minmax(0, 1fr) 92px;
}
.service-v03 .customer-panorama header .panel-header-actions,
.service-v03 .customer-service-trail header .panel-header-actions {
  display: block;
  width: 92px;
  margin: 0;
}
.service-v03 .customer-panorama header .panel-analysis-button,
.service-v03 .customer-service-trail header .panel-analysis-button,
.service-v03 .assistance-glance-heading .panel-analysis-button {
  width: 92px;
  min-width: 92px;
  max-width: 92px;
}
.service-v03 .service-trail-list { position: relative; display: grid; margin-top: 10px; }
.service-v03 .service-trail-list article { position: relative; display: grid; min-width: 0; column-gap: 16px; padding: 0 0 18px; grid-template-columns: 12px minmax(0, 1fr); grid-template-rows: auto auto; }
.service-v03 .service-trail-list article::before { position: absolute; top: 0; bottom: -18px; left: 5px; width: 2px; background: var(--petal-mauve); content: ""; }
.service-v03 .service-trail-list article:first-child::before { top: 24px; }
.service-v03 .service-trail-list article:last-child::before { display: none; }
.service-v03 .drawer-actions a { text-decoration: none; }
.service-v03 .service-trail-list article > i { z-index: 1; display: block; grid-column: 1; grid-row: 1; width: 12px; height: 12px; align-self: center; border-radius: 50%; background: var(--petal-mauve); }
.service-v03 .service-trail-list article div { display: contents; }
.service-v03 .service-trail-list strong { grid-column: 2; grid-row: 1; overflow: hidden; font-size: 24px; text-overflow: ellipsis; white-space: nowrap; }
.service-v03 .service-trail-list p { grid-column: 2; grid-row: 2; margin: 3px 0 0; overflow-wrap: anywhere; color: var(--ink-soft); font-size: 21px; line-height: 1.55; }
.service-v03 .service-trail-list .ai-service-event :is(strong, p) { white-space: normal; overflow-wrap: anywhere; line-height: 1.5; }
.service-v03 .service-trail-list .trail-emotion { display: inline-block; margin-left: 8px; padding: 2px 8px; border-radius: 99px; background: rgb(148 85 112 / 10%); color: var(--lacquer-rose); font-size: 16px; font-weight: 700; vertical-align: 2px; }
.service-v03 .compact-placeholder { margin: 10px 0; color: var(--ink-soft); font-size: 18px; line-height: 1.5; }

/* Keep the three-column desk on normal desktop widths; stack the context rail only
   once the chat column would become too narrow to use comfortably. */
@media (max-width: 1260px) and (min-width: 1101px) {
  .service-v03 { overflow: auto; }
  .service-v03 .workspace-shell { height: auto; min-height: var(--available-viewport-height); }
  .service-v03 .chat-workspace { height: auto; grid-template-columns: 220px minmax(0, 1fr); }
  .service-v03 .conversation-desk,
  .service-v03 .workspace-chat-stage { height: calc(var(--available-viewport-height) - 36px); min-height: 680px; }
  .service-v03 .context-rail { grid-column: 1 / -1; }
}

.service-v03 .risk-workspace { min-width: 0; padding: 20px 22px 28px; overflow: auto; }
.service-v03 .risk-hero,
.service-v03 .risk-kpis,
.service-v03 .risk-dashboard-grid { width: 100%; max-width: none; margin-inline: 0; }
.service-v03 .risk-hero { display: flex; align-items: end; justify-content: space-between; gap: 20px; margin-bottom: 16px; }
.service-v03 .risk-hero h1 { font-size: clamp(32px, 2.7vw, 42px); }
.service-v03 .risk-hero p { margin: 9px 0 0; color: var(--ink-soft); font-size: 18px; }
.service-v03 .risk-kpis { display: grid; gap: 12px; margin-bottom: 12px; grid-template-columns: repeat(4, minmax(0, 1fr)); }
.service-v03 .risk-kpis article { display: grid; min-height: 108px; align-content: center; gap: 4px; padding: 14px 16px; border: 1px solid var(--line); border-radius: 8px; background: rgb(255 250 251 / 82%); box-shadow: 0 10px 25px rgb(36 24 32 / 5%); }
.service-v03 .risk-kpis span,
.service-v03 .risk-kpis small { color: var(--ink-soft); font-size: 12px; }
.service-v03 .risk-kpis strong { color: var(--ink-plum); font-family: var(--display); font-size: 30px; font-weight: 600; line-height: 1; }
.service-v03 .risk-kpis article:nth-child(2) strong { color: var(--lacquer-rose); }
.service-v03 .risk-kpis article:last-child strong { color: #4d8d77; }
.service-v03 .risk-kpi-action { cursor: pointer; transition: border-color .2s ease, box-shadow .2s ease, transform .2s var(--ease); }
.service-v03 .risk-kpi-action:hover { border-color: var(--petal-mauve); box-shadow: 0 12px 28px rgb(176 31 75 / 10%); transform: translateY(-2px); }
.service-v03 .risk-kpi-action:focus-visible { outline: 3px solid rgb(78 142 157 / 52%); outline-offset: 2px; }
.service-v03 .risk-dashboard-grid { display: grid; min-width: 0; gap: 16px; grid-template-columns: minmax(420px, 465px) minmax(0, 1fr); }
.service-v03 .risk-trend-card,
.service-v03 .risk-list-card { min-width: 0; border: 1px solid var(--line); border-radius: 8px; background: rgb(255 250 251 / 82%); }
.service-v03 .risk-trend-card { align-self: start; padding: 21px 21px 16px; }
.service-v03 .risk-trend-card header,
.service-v03 .risk-list-card > header { display: flex; align-items: start; justify-content: space-between; gap: 12px; }
.service-v03 .risk-trend-card h2 { font-size: 24px; }
.service-v03 .risk-list-card h2 { font-size: 21px; }
.service-v03 .risk-trend-card small { color: var(--ink-soft); font-size: 20px; }
.service-v03 .risk-date-control { display: grid; flex: 0 0 auto; gap: 5px; color: var(--ink-soft); font-size: 12px; }
.service-v03 .risk-date-control input { min-height: 38px; border: 1px solid var(--line-strong); border-radius: 6px; background: white; color: var(--ink); padding: 6px 9px; font: inherit; }
.service-v03 .risk-list-card small { color: var(--ink-soft); font-size: 13px; }
.service-v03 .risk-bars { display: grid; height: 315px; align-items: end; gap: 13px; margin-top: 28px; grid-template-columns: repeat(7, 1fr); }
.service-v03 .risk-bar { display: grid; height: 100%; align-items: end; justify-items: center; gap: 8px; grid-template-rows: 21px 1fr 21px; }
.service-v03 .risk-bar strong { color: var(--lacquer-rose); font-size: 16px; }
.service-v03 .risk-bar i { width: 90%; max-width: 90px; align-self: end; border: 1px solid var(--petal-mauve); border-radius: 6px 6px 3px 3px; background: rgb(199 134 160 / 15%); }
.service-v03 .risk-bar small { font-size: 15px; }
.service-v03 .risk-list-card { padding: 18px; }
.service-v03 .risk-list-card > header > div:first-child { display: flex; align-items: baseline; gap: 12px; }
.service-v03 .risk-progress { display: grid; width: min(190px, 36%); gap: 4px; }
.service-v03 .risk-progress span { color: var(--ink-soft); font-size: 10px; text-align: right; }
.service-v03 .risk-progress i { height: 4px; overflow: hidden; border-radius: 99px; background: rgb(199 134 160 / 13%); }
.service-v03 .risk-progress b { display: block; width: 0; height: 100%; background: var(--lacquer-rose); }
.service-v03 .risk-filters { display: flex; gap: 8px; margin: 18px 0 10px; overflow-x: auto; }
.service-v03 .risk-filters button { flex: 0 0 auto; padding: 10px 16px; border: 1px solid var(--line); border-radius: 9px; color: var(--ink-soft); background: rgb(255 255 255 / 55%); font-size: 15px; }
.service-v03 .risk-filters button.is-active { color: #fff; border-color: var(--lacquer-rose); background: var(--lacquer-rose); }
.service-v03 .risk-table-head { display: grid; min-width: 0; min-height: 58px; align-items: center; gap: 14px; padding: 12px 10px; border-top: 1px solid var(--line); color: var(--ink-plum); background: rgb(36 24 32 / 4%); grid-template-columns: 118px minmax(150px, 1.2fr) 100px minmax(200px, 1.7fr) 118px minmax(110px, 1fr) 88px; font-size: 18px; font-weight: 800; letter-spacing: .02em; }
.service-v03 .risk-table-head span:nth-child(3),
.service-v03 .risk-table-head span:nth-child(5),
.service-v03 .risk-table-head span:nth-child(7) { text-align: center; }
.service-v03 .risk-table-head span:nth-child(4) { padding-left: 13px; }
.service-v03 .risk-list { display: grid; min-width: 0; }
.service-v03 .risk-row { display: grid; min-width: 0; min-height: 158px; align-items: center; gap: 14px; padding: 24px 10px; border-top: 1px solid var(--line); background: transparent; grid-template-columns: 118px minmax(150px, 1.2fr) 100px minmax(200px, 1.7fr) 118px minmax(110px, 1fr) 88px; text-align: left; }
.service-v03 .risk-row:hover { background: rgb(199 134 160 / 6%); }
.service-v03 .risk-row.is-selected { background: rgb(199 134 160 / 11%); }
.service-v03 .risk-row time,
.service-v03 .risk-row small,
.service-v03 .risk-row i { color: var(--ink-soft); font-size: 17px; font-style: normal; }
.service-v03 .risk-row span { display: grid; min-width: 0; gap: 8px; }
.service-v03 .risk-row span strong { overflow: hidden; font-size: 24px; line-height: 1.3; text-overflow: ellipsis; white-space: nowrap; }
.service-v03 .risk-row span small { display: -webkit-box; overflow: hidden; font-size: 18px; line-height: 1.55; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
.service-v03 .risk-row b { position: relative; padding-left: 14px; font-size: 18px; }
.service-v03 .risk-row b::before { position: absolute; top: 6px; left: 0; width: 7px; height: 7px; border-radius: 50%; background: var(--champagne); content: ""; }
.service-v03 .risk-row b[data-severity="high"]::before { background: var(--lacquer-rose); }
.service-v03 .risk-row em { font-size: 18px; font-style: normal; text-align: center; }
.service-v03 .risk-row mark { justify-self: center; padding: 8px 12px; border-radius: 8px; color: var(--lacquer-rose); background: rgb(199 134 160 / 12%); font-size: 16px; white-space: nowrap; }
.service-v03 .risk-row mark[data-status="succeeded"] { color: #397762; background: rgb(72 145 101 / 10%); }
.service-v03 .risk-row mark[data-status="failed"] { color: #9c2449; background: rgb(176 31 75 / 9%); }
.service-v03 .risk-row u { color: var(--lacquer-rose); font-size: 17px; text-align: center; text-decoration: none; }

/* Risk view uses the same page, section, metric and table scale as after-sales. */
.service-v03 .risk-workspace { font-size: 21px; }
.service-v03 .risk-hero h1 { font-size: clamp(51px, 4.5vw, 69px); }
.service-v03 .risk-hero p { font-size: 20px; }
.service-v03 .risk-hero .button { font-size: 18px; }
.service-v03 .risk-kpis article { min-height: 120px; }
.service-v03 .risk-kpis span { font-size: 17px; }
.service-v03 .risk-kpis strong { font-size: 45px; }
.service-v03 .risk-kpis small { font-size: 15px; }
.service-v03 .risk-trend-card h2,
.service-v03 .risk-list-card h2 { font-size: 30px; }
.service-v03 .risk-trend-card small,
.service-v03 .risk-list-card small { font-size: 15px; }
.service-v03 .risk-bar strong { font-size: 18px; }
.service-v03 .risk-bar small { font-size: 15px; }
.service-v03 .risk-progress span { font-size: 15px; }
.service-v03 .risk-filters button { min-height: 42px; padding: 9px 20px; font-size: 17px; }
.service-v03 .risk-table-head { min-height: 56px; font-size: 14px; }
.service-v03 .risk-row { min-height: 156px; font-size: 18px; }
.service-v03 .risk-row time,
.service-v03 .risk-row i { font-size: 15px; }
.service-v03 .risk-row span strong { font-size: 24px; }
.service-v03 .risk-row span small { font-size: 15px; }
.service-v03 .risk-row b,
.service-v03 .risk-row em { font-size: 18px; }
.service-v03 .risk-row mark { font-size: 15px; }
.service-v03 .risk-row u { font-size: 17px; }

@media (max-width: 1260px) {
  .service-v03 .atelier-masthead { gap: 24px; padding-inline: 22px; grid-template-columns: minmax(0, 1fr) auto minmax(0, 1fr); }
  .service-v03 .workspace-brand .brand-subtitle { display: none; }
  .service-v03 .workspace-nav { gap: 3px; }
  .service-v03 .workspace-nav a { min-width: 82px; }
  .service-v03 .chat-workspace { grid-template-columns: 210px minmax(320px, 1fr); }
}

@media (max-width: 1100px) {
  .service-v03 { --service-header: var(--masthead-height-tablet); overflow: auto; }
  .service-v03.nav-open { overflow: hidden; }
  .service-v03 .atelier-masthead { position: sticky; top: 0; height: var(--service-header); grid-template-columns: auto auto 1fr; }
  .service-v03 .mobile-nav-toggle { display: grid; width: 42px; height: 42px; align-content: center; gap: 6px; padding: 0 10px; border: 1px solid var(--line); border-radius: 50%; background: rgb(255 255 255 / 55%); }
  .service-v03 .mobile-nav-toggle span { display: block; width: 100%; height: 1px; background: var(--ink-plum); transition: transform .2s ease; }
  .service-v03.nav-open .mobile-nav-toggle span:first-child { transform: translateY(3.5px) rotate(45deg); }
  .service-v03.nav-open .mobile-nav-toggle span:last-child { transform: translateY(-3.5px) rotate(-45deg); }
  .service-v03 .workspace-nav { position: fixed; z-index: 170; inset: var(--service-header) auto auto 14px; display: grid; width: min(340px, calc(100vw - 28px)); height: auto; align-items: stretch; gap: 4px; padding: 12px; border: 1px solid var(--line); border-radius: 22px; background: #fffafb; box-shadow: var(--shadow-panel); transform: translateY(-12px); visibility: hidden; opacity: 0; transition: opacity .2s ease, transform .25s var(--ease), visibility .2s; }
  .service-v03.nav-open .workspace-nav { visibility: visible; opacity: 1; transform: translateY(0); }
  .service-v03 .workspace-nav a { min-height: 55px; align-content: center; justify-items: start; padding: 8px 14px; border-radius: 13px; }
  .service-v03 .workspace-nav a::after { inset: 12px auto 12px 0; width: 3px; height: auto; transform: scaleY(.45); }
  .service-v03 .workspace-nav a.is-active { background: rgb(199 134 160 / 7%); }
  .service-v03 .workspace-nav a.is-active::after { transform: scaleY(1); }
  .service-v03 .workspace-nav b { top: 17px; right: 14px; }
  .service-v03 .mobile-nav-scrim { position: fixed; z-index: 70; inset: var(--service-header) 0 0; width: 100%; border: 0; background: rgb(36 24 32 / 18%); backdrop-filter: blur(2px); }
  .service-v03 .mobile-nav-scrim:not([hidden]) { display: block; }
  .service-v03 .workspace-status { justify-self: end; }
  .service-v03 .workspace-shell { height: auto; min-height: var(--available-viewport-height); padding: 14px; }
  .service-v03 .chat-workspace { height: auto; grid-template-columns: 280px minmax(0, 1fr); }
  .service-v03 .conversation-desk { height: calc(var(--available-viewport-height) - 28px); min-height: 680px; }
  .service-v03 .workspace-chat-stage { height: calc(var(--available-viewport-height) - 28px); min-height: 680px; }
  .service-v03 .context-rail { grid-column: 1 / -1; grid-template-columns: minmax(0, 1fr); grid-template-rows: minmax(0, 1fr); }
  .service-v03 .context-sections { display: grid; overflow: visible; grid-template-columns: repeat(4, 1fr); }
  .service-v03 .assistance-card { grid-column: 1 / -1; margin: 10px 12px 5px; }
  .service-v03 .context-card { min-width: 0; padding: 15px 13px; border-right: 1px solid var(--line); }
  .service-v03 .context-card:last-child { border-right: 0; }
  .service-v03 .management-view { min-height: calc(var(--available-viewport-height) - 28px); }
  .service-v03 .risk-kpis { grid-template-columns: 1fr 1fr; }
  .service-v03 .risk-dashboard-grid { grid-template-columns: 1fr; }
}

@media (max-width: 760px) {
  .service-v03 { --service-header: var(--masthead-height-mobile); }
  .service-v03 .atelier-masthead { gap: 12px; padding-inline: 14px; }
  .service-v03 .workspace-brand .brand-name { font-size: 24px; }
  .service-v03 .workspace-status { min-height: 34px; padding-inline: 10px; }
  .service-v03 .workspace-status-copy { gap: 8px; }
  .service-v03 .workspace-status-label { font-size: 12px; }
  .service-v03 #workspaceClock { font-size: 10px; }
  .service-v03 .workspace-shell { padding: 10px; }
  .service-v03 .chat-workspace { display: block; }
  .service-v03 .conversation-desk { height: auto; min-height: 520px; margin-bottom: 10px; padding: 22px 16px 16px; }
  .service-v03 .service-conversation-list { max-height: 360px; }
  .service-v03 .workspace-chat-stage { height: calc(var(--available-viewport-height) - 20px); min-height: 620px; margin-bottom: 10px; }
  .service-v03 .context-sections { grid-template-columns: 1fr 1fr; }
  .service-v03 .context-card:nth-child(2n) { border-right: 0; }
  .service-v03 .management-view { min-height: calc(var(--available-viewport-height) - 20px); padding: 24px 16px; }
  .service-v03 .management-hero { align-items: flex-start; }
  .service-v03 .management-hero h1 { font-size: 36px; }
  .service-v03 .metric-strip { overflow-x: auto; }
  .service-v03 .metric-card { min-width: 145px; }
  .service-v03 .management-filters { grid-template-columns: 1fr 1fr; }
  .service-v03 .management-filters .button { grid-column: 1 / -1; }
  .service-v03 .compact-management-filter { grid-template-columns: 1fr; }
  .service-v03 .compact-management-filter .button { grid-column: auto; }
  .service-v03 .management-table { min-width: 780px; }
  .service-v03 .risk-table-head,
  .service-v03 .risk-row { grid-template-columns: 76px minmax(120px, 1fr) 48px 96px; }
  .service-v03 .risk-table-head span:nth-child(n+5) { display: none; }
  .service-v03 .risk-row mark,
  .service-v03 .risk-row i,
  .service-v03 .risk-row u { display: none; }
}

/* Keep related-fact typography aligned with the customer panorama hierarchy. */
.service-v03 .context-card h3 { font-size: 23px; }
.service-v03 .context-card p { font-size: 16px; line-height: 1.5; }
.service-v03 .context-label { font-family: var(--display); font-size: 26px; font-weight: 700; letter-spacing: 0; text-transform: none; }
.service-v03 .context-empty { font-size: 16px; }
.service-v03 .context-card .status-badge { font-size: 14px; }
.service-v03 .context-link { font-size: 16px; }
.service-v03 .context-facts > summary span { display: flex; align-items: baseline; gap: 10px; }
.service-v03 .context-facts > summary strong { font-size: 24px; font-weight: 800; line-height: 1.25; }
.service-v03 .context-facts > summary small { overflow: hidden; font-family: inherit; font-size: 14px; font-weight: 600; line-height: 1.5; letter-spacing: 0; text-overflow: ellipsis; white-space: nowrap; }

/* Scale the complete related-facts block up by 30% without changing other rail panels. */
.service-v03 .context-facts > summary strong { font-size: 31px; }
.service-v03 .context-facts > summary small { font-size: 18px; }
.service-v03 .context-facts > summary i::after { font-size: 16px; }
.service-v03 .context-facts .context-label { font-size: 34px; }
.service-v03 .context-facts .context-card h3 { font-size: 30px; }
.service-v03 .context-facts .context-card p,
.service-v03 .context-facts .context-empty,
.service-v03 .context-facts .context-link { font-size: 21px; }
.service-v03 .context-facts .context-card .status-badge { font-size: 18px; }
.service-v03 .context-facts > .button { font-size: 21px; }

/* Knowledge operations: document inventory, retrieval preview and guarded sync. */
.service-v03 .knowledge-workspace { overflow: auto; padding: clamp(24px, 3vw, 38px); background: var(--panel-surface); font-size: 21px; }
.service-v03 .knowledge-hero { display: flex; align-items: flex-end; justify-content: space-between; gap: 24px; padding: 0 2px 23px; border-bottom: 1px solid var(--line); }
.service-v03 .knowledge-hero h1 { margin: 5px 0 0; font-family: var(--display); font-size: clamp(51px, 4.5vw, 69px); font-weight: 500; line-height: 1.05; letter-spacing: -.025em; }
.service-v03 .knowledge-hero p { max-width: 820px; margin: 0; color: var(--ink-soft); font-size: 20px; line-height: 1.65; }
.service-v03 .knowledge-hero .button { min-width: 170px; font-size: 18px; }
.service-v03 .knowledge-kpis { display: grid; gap: 14px; margin: 24px 0 14px; grid-template-columns: repeat(4, minmax(0, 1fr)); }
.service-v03 .knowledge-kpis article { display: grid; min-height: 136px; align-content: space-between; padding: 22px 24px; border: 1px solid var(--line); border-radius: 10px; background: rgb(255 250 251 / 82%); box-shadow: 0 10px 25px rgb(36 24 32 / 5%); }
.service-v03 .knowledge-kpis span { color: var(--ink-soft); font-size: 17px; font-weight: 800; }
.service-v03 .knowledge-kpis strong { font-family: var(--display); font-size: 45px; line-height: 1.05; }
.service-v03 .knowledge-kpis small { color: var(--ink-soft); font-size: 15px; line-height: 1.45; }
.service-v03 .knowledge-meta { display: flex; overflow: hidden; align-items: center; gap: 24px; min-height: 52px; padding: 11px 16px; border: 1px solid rgb(199 134 160 / 20%); border-radius: 10px; color: var(--ink-soft); background: rgb(199 134 160 / 6%); font-size: 15px; }
.service-v03 .knowledge-meta span { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.service-v03 .knowledge-meta strong { color: var(--ink-plum); font-family: ui-monospace, SFMono-Regular, Consolas, monospace; font-weight: 700; }
.service-v03 .knowledge-layout { display: grid; align-items: start; gap: 20px; margin-top: 22px; grid-template-columns: minmax(430px, .95fr) minmax(520px, 1.15fr); }
.service-v03 .knowledge-library,
.service-v03 .knowledge-search-panel { min-width: 0; padding: 30px; border: 1px solid var(--line); border-radius: 10px; background: rgb(255 250 251 / 82%); box-shadow: 0 10px 25px rgb(36 24 32 / 5%); }
.service-v03 .knowledge-library > header { display: flex; align-items: end; justify-content: space-between; gap: 16px; margin-bottom: 22px; }
.service-v03 .knowledge-library h2,
.service-v03 .knowledge-search-panel h2 { margin: 0; font-family: var(--display); font-size: 34px; letter-spacing: -.025em; }
.service-v03 .knowledge-library > header small { color: var(--ink-soft); font-size: 17px; white-space: nowrap; }
.service-v03 .knowledge-document-grid { display: grid; gap: 15px; }
.service-v03 .knowledge-document-card { display: grid; gap: 16px; padding: 22px; border: 1px solid rgb(70 41 56 / 10%); border-radius: 10px; background: #fff; transition: border-color .2s ease, transform .2s ease; }
.service-v03 .knowledge-document-card:hover { border-color: rgb(199 134 160 / 55%); transform: translateY(-2px); }
.service-v03 .knowledge-document-heading { display: flex; align-items: center; justify-content: space-between; gap: 12px; color: var(--ink-soft); font-size: 16px; }
.service-v03 .knowledge-document-heading span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.service-v03 .knowledge-document-heading b { padding: 6px 10px; border-radius: 999px; color: var(--lacquer-rose); background: rgb(199 134 160 / 10%); font-size: 15px; white-space: nowrap; }
.service-v03 .knowledge-document-card h3 { margin: 0; font-size: 26px; line-height: 1.4; }
.service-v03 .knowledge-document-card > p { display: -webkit-box; overflow: hidden; margin: 0; color: var(--ink-soft); font-size: 18px; line-height: 1.6; -webkit-box-orient: vertical; -webkit-line-clamp: 3; }
.service-v03 .knowledge-document-card dl { display: grid; gap: 10px; margin: 0; }
.service-v03 .knowledge-document-card dl div { display: grid; gap: 12px; grid-template-columns: 82px minmax(0, 1fr); }
.service-v03 .knowledge-document-card dt { color: var(--ink-soft); font-size: 16px; }
.service-v03 .knowledge-document-card dd { overflow: hidden; margin: 0; font-size: 16px; text-overflow: ellipsis; white-space: nowrap; }
.service-v03 .knowledge-document-card footer { display: flex; align-items: center; justify-content: space-between; padding-top: 15px; border-top: 1px solid var(--line); }
.service-v03 .knowledge-document-card footer strong { color: var(--lacquer-rose); font-size: 17px; }
.service-v03 .knowledge-document-card footer button { padding: 0; border: 0; color: var(--ink-plum); background: transparent; font-size: 17px; font-weight: 800; cursor: pointer; }
.service-v03 .knowledge-search-panel > header p { margin: 10px 0 24px; color: var(--ink-soft); font-size: 18px; line-height: 1.6; }
.service-v03 .knowledge-search-form > label { display: block; margin-bottom: 10px; font-size: 18px; font-weight: 800; }
.service-v03 .knowledge-search-form > div { display: grid; gap: 10px; grid-template-columns: minmax(0, 1fr) auto; }
.service-v03 .knowledge-search-form input { width: 100%; min-height: 56px; padding: 0 18px; border: 1px solid var(--line); border-radius: 9px; color: var(--ink-plum); background: #fff; font: inherit; font-size: 18px; outline: none; }
.service-v03 .knowledge-search-form .button { min-height: 56px; font-size: 18px; }
.service-v03 .knowledge-search-form input:focus { border-color: var(--lacquer-rose); box-shadow: 0 0 0 3px rgb(199 134 160 / 12%); }
.service-v03 .knowledge-search-summary { display: flex; flex-wrap: wrap; align-items: center; gap: 10px 18px; min-height: 56px; margin: 18px 0; padding: 12px 15px; border-radius: 9px; color: var(--ink-soft); background: rgb(70 41 56 / 4%); font-size: 16px; }
.service-v03 .knowledge-search-summary strong { color: var(--ink-plum); }
.service-v03 .knowledge-results { display: grid; gap: 15px; }
.service-v03 .knowledge-empty { display: grid; min-height: 220px; place-content: center; gap: 8px; padding: 30px; border: 1px dashed rgb(70 41 56 / 18%); border-radius: 16px; color: var(--ink-soft); text-align: center; }
.service-v03 .knowledge-empty strong { color: var(--ink-plum); font-family: var(--display); font-size: 27px; }
.service-v03 .knowledge-empty span { font-size: 17px; line-height: 1.55; }
.service-v03 .knowledge-result-card { display: grid; gap: 16px; padding: 22px; border: 1px solid rgb(70 41 56 / 11%); border-radius: 10px; background: #fff; }
.service-v03 .knowledge-result-card > header { display: grid; align-items: start; gap: 15px; grid-template-columns: 34px minmax(0, 1fr) auto; }
.service-v03 .knowledge-result-card > header > span { color: var(--lacquer-rose); font-family: var(--display); font-size: 21px; }
.service-v03 .knowledge-result-card > header small { color: var(--ink-soft); font-size: 16px; }
.service-v03 .knowledge-result-card > header h3 { margin: 5px 0 0; font-size: 25px; line-height: 1.4; }
.service-v03 .knowledge-result-card > header > strong { color: var(--lacquer-rose); font-family: var(--display); font-size: 28px; }
.service-v03 .knowledge-result-tags { display: flex; flex-wrap: wrap; gap: 8px; }
.service-v03 .knowledge-result-tags .status-badge { font-size: 15px; }
.service-v03 .knowledge-result-card > p { margin: 0; color: var(--ink-soft); font-size: 18px; line-height: 1.7; }
.service-v03 .knowledge-result-card details { border-radius: 9px; background: rgb(70 41 56 / 4%); }
.service-v03 .knowledge-result-card summary { padding: 13px 15px; font-size: 16px; font-weight: 800; cursor: pointer; }
.service-v03 .knowledge-result-card pre { overflow: auto; max-height: 360px; margin: 0; padding: 0 15px 17px; color: var(--ink-plum); font: 15px/1.7 ui-monospace, SFMono-Regular, Consolas, monospace; white-space: pre-wrap; }
.service-v03 .knowledge-result-card footer { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding-top: 14px; border-top: 1px solid var(--line); color: var(--ink-soft); font-size: 15px; }
.service-v03 .knowledge-result-card code { overflow: hidden; color: var(--ink-plum); text-overflow: ellipsis; white-space: nowrap; }

@media (max-width: 1180px) {
  .service-v03 .knowledge-kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .service-v03 .knowledge-layout { grid-template-columns: 1fr; }
}

@media (max-width: 480px) {
  .service-v03 .atelier-masthead { height: var(--service-header); }
  .service-v03 .workspace-brand .brand-name { font-size: 22px; }
  .service-v03 .mobile-nav-toggle { width: 40px; height: 40px; }
  .service-v03 .workspace-nav { inset: var(--service-header) auto auto 14px; }
  .service-v03 .mobile-nav-scrim { inset-block-start: var(--service-header); }
  .service-v03 .atelier-panel { border-radius: 22px; }
  .service-v03 .workspace-shell { padding: 8px; }
  .service-v03 .conversation-desk { min-height: 500px; }
  .service-v03 .compact-fields { grid-template-columns: 1fr; }
  .service-v03 .workspace-chat-stage { height: calc(var(--available-viewport-height) - 16px); min-height: 580px; }
  .service-v03 .workspace-chat-stage .service-statusbar { top: 11px; right: 12px; }
  .service-v03 .service-chat-header { min-height: 96px; padding: 20px 17px; }
  .service-v03 .service-chat-header h2 { font-size: 25px; }
  .service-v03 .header-metadata { display: none; }
  .service-v03 .message-timeline { padding: 24px 15px; }
  .service-v03 .message-bubble { max-width: 88%; }
  .service-v03 .composer-status { margin-left: 47px; }
  .service-v03 .context-rail { padding: 22px 16px 16px; }
  .service-v03 .context-sections { display: block; }
  .service-v03 .context-card { border-right: 0; }
  .service-v03 .assistance-card { margin-inline: 0; }
  .service-v03 .management-view { padding: 22px 14px; }
  .service-v03 .management-hero { display: grid; }
  .service-v03 .management-hero h1 { font-size: 33px; }
  .service-v03 .management-filters { grid-template-columns: 1fr; }
  .service-v03 .management-filters .button { grid-column: auto; }
  .service-v03 .product-grid { grid-template-columns: 1fr; }
  .service-v03 .record-drawer { width: 100vw; padding: 132px clamp(20px, 6vw, 48px) 77px; }
  .service-v03 .drawer-close { top: 24px; right: 20px; }
  .service-v03 .detail-list { grid-template-columns: minmax(0, 1fr); }
  .service-v03 .import-counts { grid-template-columns: 1fr; }
  .service-v03 .risk-hero { display: grid; align-items: start; }
  .service-v03 .risk-kpis { grid-template-columns: 1fr; }
  .service-v03 .risk-kpis article { min-height: 104px; }
  .service-v03 .risk-table-head,
  .service-v03 .risk-row { grid-template-columns: 54px minmax(0, 1fr) 76px; }
  .service-v03 .risk-table-head span:nth-child(3) { display: none; }
  .service-v03 .risk-row em { display: none; }
  .service-v03 .knowledge-workspace { padding: 22px 14px; }
  .service-v03 .knowledge-hero { display: grid; align-items: start; }
  .service-v03 .knowledge-hero h1 { font-size: 40px; }
  .service-v03 .knowledge-hero .button { width: 100%; }
  .service-v03 .knowledge-kpis { grid-template-columns: 1fr; }
  .service-v03 .knowledge-meta { display: grid; gap: 7px; }
  .service-v03 .knowledge-library,
  .service-v03 .knowledge-search-panel { padding: 20px 15px; }
  .service-v03 .knowledge-search-form > div { grid-template-columns: 1fr; }
  .service-v03 .knowledge-result-card > header { grid-template-columns: 24px minmax(0, 1fr); }
  .service-v03 .knowledge-result-card > header > strong { grid-column: 2; }
  .service-v03 .knowledge-result-card footer { display: grid; }
}

@media (prefers-reduced-motion: reduce) {
  .service-v03 .spectrum-rail,
  .service-v03 .workspace-nav,
  .service-v03 .workspace-nav a::after,
  .service-v03 .record-drawer,
  .service-v03 .product-management-card { transition: none !important; animation: none !important; }
}

.service-v03 .route-suggestion { display: block; width: 100%; padding: 11px 15px; border: 1px dashed rgb(176 31 75 / 25%); border-radius: 10px; color: rgb(70 41 56 / 68%); background: rgb(255 250 251 / 78%); text-align: left; cursor: pointer; }
.service-v03 .route-suggestion[hidden] { display: none; }
.service-v03 .route-suggestion span { color: rgb(176 31 75 / 62%); font-size: 19px; font-weight: 800; }
.service-v03 .route-suggestion span::after { content: "："; margin-left: 2px; }
.service-v03 .route-suggestion strong { font-size: 24px; font-weight: 600; line-height: 1.5; }
.service-v03 .route-suggestion small { color: var(--ink-soft); font-size: 18px; }
.service-v03 .route-suggestion small::before { content: "（"; margin-left: 6px; }
.service-v03 .route-suggestion small::after { content: "）"; }
.service-v03 .route-suggestion:hover { border-color: var(--petal-mauve); color: var(--ink-plum); background: #fff; }

.service-v03:has(.flywheel-workspace) { overflow: auto; }
.service-v03:has(.flywheel-workspace) .workspace-shell { height: auto; min-height: var(--available-viewport-height); }
.service-v03:has(.flywheel-workspace) :is(.workspace-content, .workspace-view) { height: auto; }
.service-v03 .flywheel-workspace { height: auto; min-height: calc(var(--available-viewport-height) - 32px); overflow: visible; padding: clamp(28px, 3vw, 48px); background: var(--panel-surface); }
.service-v03 .flywheel-hero { display: flex; align-items: end; justify-content: space-between; gap: 24px; padding-bottom: 28px; border-bottom: 1px solid var(--line); }
.service-v03 .flywheel-hero h1 { margin: 0 0 12px; font-family: var(--display); font-size: clamp(51px, 4.5vw, 69px); line-height: 1; }
.service-v03 .flywheel-hero p { max-width: 800px; margin: 0; color: var(--ink-soft); font-size: 24px; line-height: 1.65; }
.service-v03 .flywheel-review-action { display: grid; justify-items: end; gap: 10px; }
.service-v03 .flywheel-review-action .button { min-height: 86px; padding: 16px 32px; font-size: 26px; }
.service-v03 .flywheel-review-action small { color: var(--ink-soft); font-size: 16px; white-space: nowrap; }
.service-v03 .flywheel-kpis { display: grid; gap: 14px; margin: 24px 0 14px; grid-template-columns: repeat(4, minmax(0, 1fr)); }
.service-v03 .flywheel-kpis article { display: grid; min-height: 136px; align-content: space-between; padding: 22px 24px; border: 1px solid var(--line); border-radius: 10px; background: rgb(255 250 251 / 82%); }
.service-v03 .flywheel-kpis span { color: var(--ink-soft); font-size: 17px; font-weight: 800; }
.service-v03 .flywheel-kpis strong { font-family: var(--display); font-size: 45px; }
.service-v03 .flywheel-kpis small { color: var(--ink-soft); font-size: 15px; }
.service-v03 .flywheel-note { padding: 14px 17px; border-radius: 10px; color: var(--ink-soft); background: rgb(199 134 160 / 8%); font-size: 18px; }
.service-v03 .flywheel-grid { display: grid; align-items: start; gap: 18px; margin-top: 20px; grid-template-columns: repeat(2, minmax(0, 1fr)); }
.service-v03 .flywheel-grid > section { min-width: 0; padding: 24px; border: 1px solid var(--line); border-radius: 10px; background: rgb(255 250 251 / 82%); }
.service-v03 .flywheel-grid > section > header { display: grid; align-items: start; gap: 8px; margin-bottom: 16px; }
.service-v03 .flywheel-grid > .flywheel-review-panel { display: flex; height: var(--flywheel-review-panel-height, 1100px); min-height: 0; flex-direction: column; }
.service-v03 .flywheel-review-panel > .flywheel-list { min-height: 0; align-content: start; flex: 1; overflow-x: hidden; overflow-y: auto; scrollbar-color: var(--petal-mauve) var(--porcelain-bright); scrollbar-gutter: stable; scrollbar-width: thin; }
.service-v03 .flywheel-review-panel > .flywheel-list::-webkit-scrollbar { width: 10px; }
.service-v03 .flywheel-review-panel > .flywheel-list::-webkit-scrollbar-track { border-radius: 10px; background: var(--porcelain-bright); }
.service-v03 .flywheel-review-panel > .flywheel-list::-webkit-scrollbar-thumb { border-radius: 10px; background: var(--petal-mauve); }
.service-v03 .flywheel-grid h2 { min-width: 0; margin: 0; font-family: var(--display); font-size: 36px; line-height: 1.2; overflow-wrap: anywhere; }
.service-v03 .flywheel-grid header small { display: block; max-width: 100%; color: var(--ink-soft); font-size: 17px; line-height: 1.5; overflow-wrap: anywhere; }
.service-v03 .flywheel-list { display: grid; gap: 10px; max-height: none; overflow: visible; }
.service-v03 .flywheel-list article { display: grid; gap: 7px; padding: 15px; border: 1px solid rgb(70 41 56 / 9%); border-radius: 9px; background: #fff; }
.service-v03 .flywheel-card-heading { display: flex; align-items: start; gap: 12px; }
.service-v03 .flywheel-card-heading > div:first-child { display: grid; min-width: 0; gap: 7px; padding-right: 30px; }
.service-v03 .flywheel-approved-rule, .service-v03 .flywheel-frequent-reply { position: relative; }
.service-v03 .flywheel-card-toggle { position: absolute; right: 15px; bottom: 15px; display: grid; width: 22px; min-width: 22px; place-items: center; padding: 0; border: 0; color: var(--lacquer-rose); background: transparent; font: inherit; font-size: 27px; font-weight: 800; line-height: .8; cursor: pointer; }
.service-v03 .flywheel-card-toggle:hover, .service-v03 .flywheel-card-toggle:focus-visible { color: var(--ink-plum); background: transparent; outline: none; }
.service-v03 .flywheel-folded-editor { display: grid; gap: 10px; padding-top: 9px; border-top: 1px solid rgb(70 41 56 / 9%); }
.service-v03 .flywheel-folded-editor:not([hidden]) { padding-bottom: 30px; }
.service-v03 .flywheel-keyword-options { display: grid; gap: 7px; }
.service-v03 .flywheel-keyword-options > div { display: flex; flex-wrap: wrap; gap: 7px; }
.service-v03 .flywheel-keyword-options small, .service-v03 .flywheel-keyword-pending { color: var(--ink-soft); font-size: 15px; line-height: 1.5; }
.service-v03 .flywheel-keyword-chip { padding: 6px 10px; border: 1px solid rgb(176 31 75 / 25%); border-radius: 999px; color: var(--lacquer-rose); background: rgb(199 134 160 / 9%); font: inherit; font-size: 15px; line-height: 1.2; cursor: pointer; }
.service-v03 .flywheel-keyword-chip:hover, .service-v03 .flywheel-keyword-chip:focus-visible { border-color: var(--lacquer-rose); background: rgb(199 134 160 / 17%); outline: none; }
.service-v03 .flywheel-keyword-chip.is-removable b { margin-left: 3px; font-size: 16px; }
.service-v03 .flywheel-ai-candidate { border-color: rgb(176 31 75 / 26%); background: linear-gradient(145deg, #fff, #fff7fa); }
.service-v03 .flywheel-ai-candidate-heading { display: flex; align-items: baseline; flex-wrap: wrap; gap: 6px 12px; }
.service-v03 .flywheel-ai-candidate-heading span { flex: 0 0 auto; }
.service-v03 .flywheel-review-buttons { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 4px; }
.service-v03 .flywheel-review-buttons .button { min-height: 40px; padding: 8px 14px; font-size: 15px; }
.service-v03 .flywheel-review-buttons .button-primary { display: inline-flex; align-items: center; gap: 6px; color: #fff; }
.service-v03 .flywheel-approve-icon { display: block; flex: none; }
.service-v03 .flywheel-manual-rule { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 8px; margin-top: 5px; }
.service-v03 .flywheel-manual-rule input { min-width: 0; min-height: 42px; padding: 8px 11px; border: 1px solid var(--line-strong); border-radius: 8px; color: var(--ink-plum); background: #fffafb; font: inherit; font-size: 16px; }
.service-v03 .flywheel-manual-rule .button { min-height: 42px; padding: 8px 14px; font-size: 15px; }
.service-v03 .flywheel-list strong { font-size: 19px; line-height: 1.55; }
.service-v03 .flywheel-list span { width: fit-content; padding: 4px 8px; border-radius: 999px; color: var(--lacquer-rose); background: rgb(199 134 160 / 10%); font-size: 16px; }
.service-v03 .flywheel-list small, .service-v03 .flywheel-empty { color: var(--ink-soft); font-size: 17px; line-height: 1.5; }
.service-v03 .flywheel-empty { padding: 30px; text-align: center; }
.service-v03 .hero-actions { display: flex; gap: 10px; flex-wrap: wrap; justify-content: flex-end; }
.service-v03 .visualization-filter { display: grid; width: min(100%, 660px); min-width: 0; align-items: end; gap: 12px; grid-template-columns: repeat(3, minmax(0, 1fr)) auto; }
.service-v03 .visualization-filter label { display: grid; min-width: 0; gap: 8px; color: var(--ink-soft); font-size: 13px; font-weight: 800; letter-spacing: .05em; }
.service-v03 .visualization-filter select { width: 100%; min-width: 0; height: 54px; padding: 0 30px 0 12px; border: 1px solid var(--line); border-radius: 9px; color: var(--ink-plum); background: #fffafb; font: inherit; font-size: 15px; cursor: pointer; }
.service-v03 .visualization-filter select:disabled { cursor: not-allowed; opacity: .58; }
.service-v03 .visualization-filter .button { box-sizing: border-box; height: 54px; min-height: 54px; padding-inline: 20px; }
.service-v03 .usage-chart { display: block; width: 100%; padding: 20px 8px 0; border: 1px solid var(--line); border-radius: 14px; background: linear-gradient(180deg, #fff, #fffafb); }
.service-v03 .usage-chart svg { display: block; width: 100%; height: auto; min-height: 240px; }
.service-v03 .usage-gridline { stroke: var(--line); stroke-width: 1; }
.service-v03 .usage-axis { fill: var(--ink-soft); font-family: var(--mono); font-size: 13px; }
.service-v03 .usage-line { fill: none; stroke: var(--lacquer-rose); stroke-width: 2.5; stroke-linejoin: round; stroke-linecap: round; }
.service-v03 .usage-dot { fill: #fffafb; stroke: var(--lacquer-rose); stroke-width: 2; }
.service-v03 .usage-hit { fill: transparent; }
.service-v03 .usage-point { cursor: pointer; outline: none; }
.service-v03 .usage-point:is(:hover, :focus) .usage-dot { r: 6; fill: var(--lacquer-rose); stroke-width: 3; stroke: var(--champagne); }
.service-v03 .usage-overview, .service-v03 .usage-bar-overview { margin-top: 20px; }
.service-v03 .usage-overview header, .service-v03 .usage-bar-overview header { flex-wrap: wrap; gap: 16px; }
.service-v03 .usage-overview header p { margin: 6px 0 0; color: var(--ink-soft); font-size: 14px; }
.service-v03 .usage-bar-overview header p { margin: 6px 0 0; color: var(--ink-soft); font-size: 14px; }
.service-v03 .usage-overview header small, .service-v03 .usage-bar-overview header small { color: var(--ink-soft); font-size: 14px; }
.service-v03 .usage-metrics { display: flex; flex-wrap: wrap; padding: 4px; gap: 4px; border: 1px solid var(--line); border-radius: 10px; background: rgb(199 134 160 / 7%); }
.service-v03 .usage-metrics button { padding: 8px 16px; border: 0; border-radius: 7px; color: var(--ink-soft); background: transparent; font-size: 14px; cursor: pointer; }
.service-v03 .usage-metrics button[aria-pressed="true"] { color: var(--lacquer-rose); background: #fff; box-shadow: 0 2px 8px rgb(36 24 32 / 6%); font-weight: 700; }
.service-v03 .usage-metrics button:focus-visible { outline: 2px solid var(--lacquer-rose); outline-offset: 2px; }
.service-v03 .usage-point-detail { min-height: 24px; margin: 14px 0 0; color: var(--ink-soft); font-size: 14px; text-align: right; }
.service-v03 .usage-chart article { display: grid; gap: 6px; justify-items: center; color: var(--ink-soft); }
.service-v03 .usage-bar-track { display: flex; width: min(48px, 70%); height: 220px; align-items: end; overflow: hidden; border-radius: 8px 8px 3px 3px; background: rgb(199 134 160 / 10%); }
.service-v03 .usage-bar-track i { display: block; width: 100%; min-height: 2px; border-radius: inherit; background: linear-gradient(180deg, var(--lacquer-rose), var(--petal-mauve)); }
.service-v03 .usage-chart strong { color: var(--ink-plum); font-size: 15px; }
.service-v03 .usage-point.is-selected .usage-dot { r: 7; fill: var(--lacquer-rose); stroke: var(--champagne); stroke-width: 3; }
.service-v03 .usage-horizontal-bars { display: grid; gap: 11px; padding: 20px; border: 1px solid var(--line); border-radius: 14px; background: linear-gradient(180deg, #fff, #fffafb); }
.service-v03 .usage-horizontal-bar { display: grid; grid-template-columns: 58px minmax(100px, 1fr) minmax(70px, auto) 106px; align-items: center; gap: 12px; min-height: 34px; padding: 5px 7px; border-radius: 8px; outline: none; cursor: pointer; }
.service-v03 .usage-horizontal-bar:hover, .service-v03 .usage-horizontal-bar:focus, .service-v03 .usage-horizontal-bar.is-selected { background: rgb(199 134 160 / 10%); }
.service-v03 .usage-horizontal-bar > span { color: var(--ink-soft); font-family: var(--mono); font-size: 13px; }
.service-v03 .usage-horizontal-rail { height: 14px; overflow: hidden; border-radius: 999px; background: rgb(199 134 160 / 13%); }
.service-v03 .usage-horizontal-rail i { display: block; height: 100%; min-width: 0; border-radius: inherit; background: linear-gradient(90deg, var(--lacquer-rose), var(--petal-mauve)); box-shadow: inset 0 1px 0 rgb(255 255 255 / 35%); }
.service-v03 .usage-horizontal-bar strong { color: var(--ink-plum); font-family: var(--mono); font-size: 14px; text-align: right; }
.service-v03 .usage-horizontal-bar small { color: var(--ink-soft); font-family: var(--mono); font-size: 12px; text-align: right; }
.service-v03 .visualization-dashboard { display: grid; align-items: stretch; gap: 18px; margin-top: 20px; grid-template-columns: minmax(400px, .82fr) minmax(580px, 1.18fr); }
.service-v03 .visualization-summary { display: flex; min-width: 0; flex-direction: column; gap: 12px; }
.service-v03 .visualization-summary .visualization-kpis { margin: 0; grid-template-columns: repeat(2, minmax(0, 1fr)); }
.service-v03 .visualization-kpis article { min-height: 96px; padding: 16px 18px; }
.service-v03 .visualization-kpis span { font-size: 14px; }
.service-v03 .visualization-kpis strong { font-size: 32px; }
.service-v03 .visualization-kpis small { font-size: 12px; }
.service-v03 .visualization-summary .flywheel-note { padding: 10px 14px; font-size: 13px; }
.service-v03 .visualization-dashboard .usage-overview,
.service-v03 .visualization-dashboard .usage-bar-overview { display: flex; min-height: 0; margin-top: 0; flex-direction: column; }
.service-v03 .visualization-dashboard .usage-overview > header,
.service-v03 .visualization-dashboard .usage-bar-overview > header { margin-bottom: 16px; }
.service-v03 .visualization-dashboard .usage-chart,
.service-v03 .visualization-dashboard .usage-horizontal-bars { flex: 1; min-height: 0; }
.service-v03 .visualization-dashboard .usage-chart { display: flex; }
.service-v03 .visualization-dashboard .usage-chart svg { flex: 1; height: 100%; min-height: 280px; }
.service-v03 .visualization-dashboard .usage-horizontal-bars { align-content: start; }
.service-v03 .visualization-dashboard .usage-point-detail { margin-bottom: 0; }
.service-v03 .visualization-eyebrow { margin: 0 0 5px; color: var(--lacquer-rose); font-size: 13px; font-weight: 800; letter-spacing: .12em; text-transform: uppercase; }
.service-v03 .visualization-dashboard .usage-overview #usageChartTitle { font-size: clamp(24px, 2vw, 32px); }
.service-v03 .usage-token-overview { grid-column: 1 / -1; }
.service-v03 .usage-token-kinds { display: grid; gap: 10px; margin-top: 16px; }
.service-v03 .usage-token-kind { display: grid; grid-template-columns: minmax(130px, 1fr) minmax(130px, 2fr) 150px 90px; align-items: center; gap: 14px; }
.service-v03 .usage-token-kind span { color: var(--ink-soft); font-size: 14px; }
.service-v03 .usage-token-kind strong { color: var(--ink-plum); font-size: 14px; text-align: right; }
.service-v03 .usage-token-kind small { color: var(--ink-soft); font-size: 12px; text-align: right; }
@media (max-width: 760px) {
  .service-v03 .usage-token-kind { grid-template-columns: minmax(100px, 1fr) minmax(80px, 1fr) auto; gap: 8px; }
  .service-v03 .usage-token-kind small { display: none; }
}
.service-v03 .flywheel-dashboard,
.service-v03 .knowledge-dashboard { display: grid; align-items: stretch; gap: 20px; margin-top: 20px; }
.service-v03 .flywheel-dashboard { grid-template-columns: minmax(0, 1fr); }
.service-v03 .knowledge-dashboard { grid-template-columns: minmax(400px, .82fr) minmax(560px, 1.18fr); }
.service-v03 .flywheel-summary,
.service-v03 .knowledge-summary-column { display: flex; min-width: 0; flex-direction: column; gap: 12px; }
.service-v03 .flywheel-summary .flywheel-dashboard-kpis,
.service-v03 .knowledge-summary-column .knowledge-dashboard-kpis { margin: 0; grid-template-columns: repeat(2, minmax(0, 1fr)); }
.service-v03 .flywheel-dashboard-kpis article,
.service-v03 .knowledge-dashboard-kpis article { min-height: 96px; padding: 16px 18px; }
.service-v03 .flywheel-dashboard-kpis span,
.service-v03 .knowledge-dashboard-kpis span { font-size: 14px; }
.service-v03 .flywheel-dashboard-kpis strong,
.service-v03 .knowledge-dashboard-kpis strong { font-size: 32px; }
.service-v03 .flywheel-dashboard-kpis small,
.service-v03 .knowledge-dashboard-kpis small { font-size: 12px; }
.service-v03 .flywheel-summary .flywheel-note { padding: 10px 14px; font-size: 16px; }
.service-v03 .knowledge-summary-column .flywheel-note { padding: 10px 14px; font-size: 13px; }
.service-v03 .flywheel-summary .knowledge-meta { min-height: 42px; padding: 9px 13px; font-size: 16px; }
.service-v03 .knowledge-summary-column .knowledge-meta { min-height: 42px; padding: 9px 13px; font-size: 13px; }
.service-v03 .flywheel-report,
.service-v03 .knowledge-documents-panel,
.service-v03 .knowledge-summary-column .knowledge-search-panel { min-height: 0; margin: 0; }
.service-v03 .flywheel-report { display: flex; flex-direction: column; }
.service-v03 .flywheel-report .flywheel-list { flex: 1; max-height: none; }
.service-v03 .flywheel-log-document { display: grid; width: 100%; gap: 7px; padding: 15px; border: 1px solid rgb(70 41 56 / 9%); border-radius: 9px; color: inherit; background: #fff; text-align: left; cursor: pointer; }
.service-v03 .flywheel-log-document:hover, .service-v03 .flywheel-log-document:focus-visible { border-color: var(--petal-mauve); background: rgb(255 250 251 / 96%); outline: none; }
.service-v03 .flywheel-log-document strong { font-size: 19px; line-height: 1.55; }
.service-v03 .flywheel-log-document span { width: fit-content; padding: 4px 8px; border-radius: 999px; color: var(--lacquer-rose); background: rgb(199 134 160 / 10%); font-size: 16px; }
.service-v03 .flywheel-log-document small { color: var(--ink-soft); font-size: 17px; line-height: 1.5; }
.service-v03 .flywheel-drawer-list { display: grid; gap: 10px; margin-bottom: 24px; }
.service-v03 .flywheel-drawer-list article { display: grid; gap: 7px; padding: 15px; border: 1px solid var(--line); border-radius: 9px; background: #fffafb; }
.service-v03 .flywheel-drawer-list strong { font-size: 19px; line-height: 1.55; }
.service-v03 .flywheel-drawer-list span { width: fit-content; padding: 4px 8px; border-radius: 999px; color: var(--lacquer-rose); background: rgb(199 134 160 / 10%); font-size: 16px; }
.service-v03 .flywheel-drawer-list small { color: var(--ink-soft); font-size: 17px; line-height: 1.55; }
.service-v03 .flywheel-drawer-list .flywheel-review-buttons .button { min-height: 42px; font-size: 16px; }
.service-v03 .flywheel-learning-document .eyebrow { font-size: 32px; }
.service-v03 .flywheel-learning-document h2 { font-size: 83px; }
.service-v03 .flywheel-learning-document .drawer-lead { font-size: 38px; }
.service-v03 .flywheel-learning-document .drawer-section-title { font-size: 58px; }
.service-v03 .knowledge-summary-column .knowledge-search-panel { flex: 1; }
.service-v03 .knowledge-documents-panel { display: flex; flex-direction: column; }
.service-v03 .knowledge-documents-panel .knowledge-document-grid { flex: 0 0 auto; max-height: none; overflow: visible; }

@media (min-width: 1051px) {
  /* Search results are part of the document, rather than a second scroll area. */
  .service-v03:has(.knowledge-workspace) { overflow: auto; }
  .service-v03:has(.knowledge-workspace) .workspace-shell { height: auto; min-height: var(--available-viewport-height); }
  .service-v03:has(.knowledge-workspace) :is(.workspace-content, .workspace-view) { height: auto; }
  .service-v03 .knowledge-workspace { display: block; height: auto; min-height: calc(var(--available-viewport-height) - 32px); overflow: visible; padding: 38px 28px 24px; }
  /* Keep the knowledge page's left-side hierarchy in step with its peer workspaces. */
  .service-v03 .knowledge-hero h1 { font-size: clamp(51px, 4.5vw, 69px); }
  .service-v03 .knowledge-hero p { font-size: 20px; line-height: 1.65; }
  .service-v03 .knowledge-hero .button { min-width: 170px; font-size: 18px; }
  /* The library rail is 80% of its former 1.05fr width; its released width goes to retrieval. */
  .service-v03 .knowledge-dashboard { min-height: 0; margin-top: 16px; grid-template-columns: minmax(520px, 1.16fr) minmax(420px, .84fr); }
  .service-v03 .knowledge-summary-column { min-height: 0; gap: 12px; }
  .service-v03 .knowledge-summary-column .knowledge-dashboard-kpis { gap: 14px; }
  .service-v03 .knowledge-summary-column .knowledge-dashboard-kpis article { min-height: 112px; padding: 16px 18px; }
  .service-v03 .knowledge-summary-column .knowledge-dashboard-kpis span { font-size: 14px; }
  .service-v03 .knowledge-summary-column .knowledge-dashboard-kpis strong { font-size: 32px; }
  .service-v03 .knowledge-summary-column .knowledge-dashboard-kpis small { display: block; font-size: 12px; }
  .service-v03 .knowledge-summary-column .knowledge-meta { min-height: 50px; flex-wrap: wrap; padding: 10px 14px; font-size: 15px; }
  .service-v03 .knowledge-summary-column .knowledge-meta span { overflow: visible; overflow-wrap: anywhere; white-space: normal; }
  .service-v03 .knowledge-summary-column .flywheel-note { padding: 11px 14px; font-size: 16px; }
  .service-v03 .knowledge-summary-column .knowledge-search-panel { display: block; min-height: 0; flex: 0 0 auto; padding: 18px; overflow: visible; }
  .service-v03 .knowledge-summary-column .knowledge-search-panel h2 { font-size: 34px; }
  .service-v03 .knowledge-summary-column .knowledge-search-panel > header p { display: block; }
  .service-v03 .knowledge-summary-column .knowledge-search-form > label { position: static; width: auto; height: auto; overflow: visible; clip: auto; clip-path: none; white-space: normal; }
  .service-v03 .knowledge-summary-column .knowledge-search-form input,
  .service-v03 .knowledge-summary-column .knowledge-search-form .button { min-height: 56px; font-size: 18px; }
  .service-v03 .knowledge-summary-column .knowledge-search-summary { min-height: 56px; margin: 18px 0; padding: 12px 15px; font-size: 16px; }
  .service-v03 .knowledge-summary-column .knowledge-results { min-height: 48px; flex: 0 0 auto; overflow: visible; }
  .service-v03 .knowledge-summary-column .knowledge-empty { min-height: 180px; padding: 24px; }
  .service-v03 .knowledge-summary-column .knowledge-empty strong { font-size: 27px; }
  .service-v03 .knowledge-summary-column .knowledge-empty span { font-size: 17px; }
  .service-v03 .knowledge-documents-panel { min-height: 0; padding: 18px; }
  .service-v03 .knowledge-documents-panel > header { margin-bottom: 14px; }
  .service-v03 .knowledge-documents-panel .knowledge-document-grid { min-height: 0; max-height: none; overflow: visible; }
  .service-v03 .knowledge-document-card { gap: 10px; padding: 16px; }
  .service-v03 .knowledge-document-card > p { -webkit-line-clamp: 2; font-size: 15px; }
  .service-v03 .knowledge-document-card h3 { font-size: 22px; }
}

@media (max-width: 1050px) {
  .service-v03 .flywheel-kpis, .service-v03 .flywheel-grid { grid-template-columns: 1fr 1fr; }
  .service-v03 .visualization-dashboard { grid-template-columns: 1fr; }
  .service-v03 .visualization-dashboard .usage-bar-overview { min-height: 410px; }
  .service-v03 .flywheel-dashboard,
  .service-v03 .knowledge-dashboard { grid-template-columns: 1fr; }
  .service-v03 .knowledge-documents-panel .knowledge-document-grid { max-height: none; }
}

@media (max-width: 680px) {
  .service-v03 .flywheel-hero { display: grid; }
  .service-v03 .flywheel-review-action { justify-items: start; }
  .service-v03 .flywheel-review-action .button { min-height: 70px; font-size: 22px; }
  .service-v03 .flywheel-manual-rule { grid-template-columns: 1fr; }
  .service-v03 .flywheel-kpis, .service-v03 .flywheel-grid { grid-template-columns: 1fr; }
  .service-v03 .visualization-filter { width: 100%; grid-template-columns: 1fr; }
  .service-v03 .visualization-filter .button { width: 100%; }
  .service-v03 .usage-horizontal-bar { grid-template-columns: 46px minmax(60px, 1fr) auto; gap: 8px; }
  .service-v03 .usage-horizontal-bar small { display: none; }
}